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meedith1's profile

Contributor

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1 Message

Saturday, February 24th, 2018 3:59 PM

Data

I’m currently in Mexico and received a text msg saying 75% of my international data has been used. I went into the AT&T store and the customer representative who helped me told me my data,talk and text is unlimited while I travel to Mexico. That’s my issue I need it fixed since I will be using more data. I have his business card at home and can give you his information if needed. 

ACE - Expert

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16.5K Messages

6 years ago

@meedith1 Do you have an unlimited plan?

 

 

New Member

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25.7K Messages

6 years ago

This is a customer to customer forum, giving us the reps information won't help

ACE - Sage

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117K Messages

6 years ago

Your plan in Mexico depends on your US plan.  Unless you have a current unlimited plan, unlimited Plus or choice, or prepaid unlimited you do NOT have unlimited data in Mexico.  

If on an unlimited plan you would still get a usage alert.

 

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