Contributor
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1 Message
Complaint
Does anyone here know how to file a formal complaint? I have tried calling and they told me to login type in "complaint" in the search engine and there is form to fill out. I have done this and only found an arbitration form? Any ideas?
Thank you, GL
MicCheck
ACE - Expert
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14.2K Messages
10 years ago
There's no such thing as a "formal complaint". If you have an issue, you can talk to customer service to get it resolved.
If you've had trouble getting your issue resolved using the traditional means, send a private message to AT&T Customer Care using the link below and a manager will be in touch with you.
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
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