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Complaint

Does anyone here know how to file a formal complaint?  I have tried calling and they told me to login type in "complaint" in the search engine and there is form to fill out.  I have done this and only found an arbitration form?   Any ideas?

 

Thank you, GL

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ACE - Master

Re: Complaint


ginalinn wrote:

Does anyone here know how to file a formal complaint?  I have tried calling and they told me to login type in "complaint" in the search engine and there is form to fill out.  I have done this and only found an arbitration form?   Any ideas?

 

Thank you, GL


There's no such thing as a "formal complaint". If you have an issue, you can talk to customer service to get it resolved. 

 

If you've had trouble getting your issue resolved using the traditional means, send a private message to AT&T Customer Care using the link below and a manager will be in touch with you. 

 

https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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