Explore & discover

Helpful Links

Changing to AT&T from Sprint


Changing to AT&T from Sprint

I've had so many problems with sprint i decided to change to at&t.  I've not even signed up with them and already i'm having problems.  I was on the phone from 9.30 am until 6.30 on saturday trying to get my contract sorted.  There system crashed so i had to do everything again, it took so long that i waited untli monday to phone back as i didn't have the spare time on sunday.  Already though AT&T are reneging on the things they said they would do when i spoke to not only the sales girl but supposedly her manager.  AND I HAVENT EVEN SIGNED WITH THEM YET!


This is ridiculous its impossible to get good service from any phone company it seem or at least get them to back what they say in a phone conversation - why are all phone companies like this.  One person says one thing and another completely disregards what the first person has said and says its not possible.


i'm already over AT&T


Message 1 of 2
ACE - Sage
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎04-30-2019 12:41 PM

Re: Changing to AT&T from Sprint

1.   The plans are online.  Read them.  

2.  There is no switch reimbursement now

3.  There are BOGO deals on the sales page, read them. 

4.  It takes an hour to port numbers in a company store, I cannot recommend any other way for any carrier.  

    This is for any carrier, not just At&t.  


(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support