Contributor
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2 Messages
Changing installment plan
Can you change from an ATT Next every year plan to just the ATT Next plan?
Contributor
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2 Messages
sandblaster
ACE - Expert
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64.7K Messages
7 years ago
Not during the plan. You can change if you pay off your current phone and buy a new phone. The difference between the two is the number of installments to trade in and number of installments to pay off. Neither plan requires you to trade in the phone. You can always pay it off.
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formerlyknownas
ACE - Sage
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117K Messages
7 years ago
No, Once begun you can't change the terms of the agreement.
You might not need to. The difference is :
Next every year is a total of 24 payments, after 12 minimum payments you can trade in the phone and start a new agreement.
Next 24 is a total of 30 payments. After 24 payments you can trade in your phone and start a new agreement.
In either plan you can pay all payments and keep the phone at any time. (Be aware phones purchased as part of a promotion may stop receiving promotional credits).
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Jomom13
Contributor
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2 Messages
7 years ago
Could the promotion at the time have prohibited a choice? Just curious. I tried to ask the sales guy why there was a difference in monthly payments not knowing there were 2 to choose from and he didn't explain between the 2. Just want to know for next time!? It's always something I'm in the dark about!?
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formerlyknownas
ACE - Sage
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117K Messages
7 years ago
The requirement in the first half of 2016 did require the 30 month option. When plans were simplified to just 2 options mid year, it was no longer restricted to the 30 month option. The sales people might have been playing it safe by choosing the longer plan for a promotional purchase.
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