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Kuffeye's profile

Contributor

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3 Messages

Saturday, October 13th, 2018 1:30 PM

Cannot login my postpaid account

I cannot login to my postpaid account, have unlimited data, in Virginia .My username and password and account number cannot be validated. 

Accepted Solution

Official Solution

Community Support

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231.3K Messages

6 years ago

Hello there, @Kuffeye!

 

If you're trying to access your account through the myATT app try to resolve your experience by clearing the app cache and data. If through your browser, either clear your cache, cookies, and history, close then reopen the same browser or try a different browser.

 

Let us know how this worked for you!

 

Lar, AT&T Community Specialist

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