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Cancelled service activation


Cancelled service activation

I have cancelled my service last month because I thought I would not go back to U.S. but, I have changed my mind and I will go back to U.S. this week.

However, the phone service is cancelled, and I want to know if I can activate the phone with same phone number and same account with same contract.

Message 1 of 3

Re: Cancelled service activation

You can reactivate your service within 59 days and everything goes back to the way it was. A credit check is run, and based on your history, a deposit may be required. If you had a good paying history, I doubt you'll be asked for a deposit. 

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Message 2 of 3
Former Community Manager

Re: Cancelled service activation

Yes, as ukmnz noted, you can resume your account if it's within 59 days of cancellation. Typically, the number will still be available but if not, the care representative will help establish a new one. 


If it's 60+ days after cancellation, we'd start a new account for you. 


As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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