08-12-2012 8:21 PM
I have cancelled my service last month because I thought I would not go back to U.S. but, I have changed my mind and I will go back to U.S. this week.
However, the phone service is cancelled, and I want to know if I can activate the phone with same phone number and same account with same contract.
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08-12-2012 11:56 PM
You can reactivate your service within 59 days and everything goes back to the way it was. A credit check is run, and based on your history, a deposit may be required. If you had a good paying history, I doubt you'll be asked for a deposit.
08-16-2012 8:05 AM - edited 08-16-2012 8:06 AM
Yes, as ukmnz noted, you can resume your account if it's within 59 days of cancellation. Typically, the number will still be available but if not, the care representative will help establish a new one.
If it's 60+ days after cancellation, we'd start a new account for you.
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