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Tutor

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4 Messages

Sunday, June 25th, 2017 6:06 AM

Can't login to AT&T Messages

I recently received an AT&T Trek 2 HD tablet, and I'm having trouble logging in to AT&T messages.

When I login with my account, it states "The user ID and password you entered cannot be used to access this application.". When I try to login to https://messages.att.net/ through a browser, it asks for a new wireless phone number. I put in the one that came with the tablet, and then states "Please enter the validation code that was just sent to your wireless device and select Continue. " My tablet will immediately come out of sleep mode, so I assume it has received the message. I just assume it comes through AT&T Messages.

Is there anything I can do?

ACE - Sage

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117.2K Messages

7 years ago

ATT messages has to be set up on the phone first.  With a user name and password.  Once set up, you login to the tablet with same user name and a validation code is sent to the related phone.

https://www.att.com/shop/apps/att-messages.html

 

Tutor

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4 Messages

7 years ago

The thing is I have no (wireless) phone other than the Trek 2 HD.

Tutor

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4 Messages

7 years ago

Anyone else have any insight?

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