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Can I cancel a line after I get the Buy one Get one Free?

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Can I cancel a line after I get the Buy one Get one Free?

Ok 2 people.  If I upgrade my Iphone and get the buy one get one free option with a new line, can I immediately cancel the 1st line that is already paid off? 

and have 2 lines, 1 with my original number and 1 with a new line and number? 

 

Thanks

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Message 1 of 13
ACE - Expert

Re: Can I cancel a line after I get the Buy one Get one Free?

A requirement for the free phone is that both phones must be bought on installment plans, so if you were thinking of paying for the “buy one” phone upfront, that won’t work. If you cancel the “buy one” line, you will be billed for the balance owed on the phone. However, since it takes up to 3 bill cycles for the free phone credits to show up, I would be worried that cancelling that other line before you started getting credits would prevent you from getting any free phone credits.

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Message 2 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?

Sorry Im bad at explaining things. 

 

I currently have 2 phones. 

 

Phone A- Paid Off

Phone B- Paid Off

 

If I upgrade Phone B, and Get a new Phone C, both of which are under an Installment plan, Can I Cancel Phone A and Just have Phones B and C . Phone C which is the free phone.  lol . Hope this helps. 

Message 3 of 13
ACE - Expert
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Accepted by SinisterCooper
‎12-24-2017 4:18 PM

Re: Can I cancel a line after I get the Buy one Get one Free?

Yes, you can do that. I know someone who did the exact same thing earlier this year with the iPhone 7 BOGO and they are currently getting their free phone credits.

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Message 4 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?

Awesome. Just verified through ATT. Thanks

Message 5 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?

Thanks!  Did you cancel your new line?  Or did you cancel your "upgraded" line?  Are you still getting bill credits on your account with only one line left?

 

Many thanks!

Message 6 of 13
ACE - Expert

Re: Can I cancel a line after I get the Buy one Get one Free?

@scionbox If you read the thread, the op was going to cancel line #1 which was not involved in the upgrade. He was also opening a 3rd line to get the BOGO and then cancelling one. In other words, he had 2 lines before the upgrade and still had 2 lines after cancelling line #1. The installment plan for any BOGO phone you get must be on the new line. You can use that phone on any line but the installment plan is tied to the new line. If you cancel that new line before the installment plan is completed, you lose the BOGO credits and you get billed whatever is still owed on the phone.

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Message 7 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?


@sandblaster 

Thanks!  I should have seen that example.  I was wondering if the BOGO credits will still continue to go against the monthly service bill if op cancelled the line B (upgrading line) and only keep the Line C (new line), assuming both Line B and Line C are paid off.

Message 8 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?

Curious can I do the BOGO deal and add a new line of course.  Then..... cancel one of my old lines? 

Message 9 of 13
ACE - Expert

Re: Can I cancel a line after I get the Buy one Get one Free?

@Jenikens321 Yes, you can. I know someone who has done that twice, now. Once for an iPhone 7 and just recently for an iPhone XR. Just make sure the line you cancel is totally separate from the lines getting the buy one get one phones.

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Message 10 of 13
Contributor

Re: Can I cancel a line after I get the Buy one Get one Free?

Is it possible to do what the OP wanted, but also change the phone number on phone C (the new line) to the phone number of phone A (which will be cancelled)?   

Message 11 of 13
ACE - Expert

Re: Can I cancel a line after I get the Buy one Get one Free?

Is it possible to do what the OP wanted, but also change the phone number on phone C (the new line) to the phone number of phone A (which will be cancelled)?

No. When line A is cancelled, the phone number is gone. Now, it might be possible to change the number on line C and get that old number but only if that number shows up on the list of available numbers. To my knowledge, you can’t request a specific number. I don’t know how soon a cancelled number is available for reassignment, it could be several months.

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Message 12 of 13
ACE - Expert

Re: Can I cancel a line after I get the Buy one Get one Free?


@FreakyPhil wrote:

Is it possible to do what the OP wanted, but also change the phone number on phone C (the new line) to the phone number of phone A (which will be cancelled)?   


You could port out Line A to Google Voice ($20? one-time charge) and then auto-forward that number to Line C so you won't miss calls to that line.

 

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