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Calls not listed on call log

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Calls not listed on call log

I have found that I will occasionally place a call or receive a call that does not appear on my call log. What could be the reason for this to happen?

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Accepted by ATTKevin
‎05-24-2019 5:11 PM

Re: Calls not listed on call log

Hi, @Kdrucker,

 

We'd love to help with this. If the calls were made through FaceTime or a video calling app, those would be listed as data and the number wouldn't be available on the call log. There may also be a delay on reporting the call if it was made while roaming.

 

Have a great week!

 

James, AT&T Community Specialist


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