Teacher
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13 Messages
Caller ID
How do I change my caller ID I changed my user information an it still hasn't changed
Teacher
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13 Messages
Accepted Solution
Official Solution
Dcookie
Expert
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20.5K Messages
12 years ago
If you changed it from your OLAM and saved it, it should change but give it a few days. That also happened to me. It doesn't switch over instantly.
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Braxton502
Teacher
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13 Messages
12 years ago
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Dcookie
Expert
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20.5K Messages
12 years ago
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Braxton502
Teacher
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13 Messages
12 years ago
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Dcookie
Expert
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20.5K Messages
12 years ago
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Braxton502
Teacher
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13 Messages
12 years ago
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Dcookie
Expert
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20.5K Messages
12 years ago
I would suggest calling Customer Care at 1-800-331-0500. That's about I can tell you. I did mine online and it worked after a couple of days.
You can also check my original post about the same issue you're having.
http://forums.att.com/t5/Wireless-General-Care-and/How-can-I-get-a-name-change-on-caller-ID/m-p/2849339#M178404
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mejoey1
Mentor
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58 Messages
12 years ago
Caller ID takes 72 hours to process.
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Dcookie
Expert
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20.5K Messages
12 years ago
mejoey1....It's already been 10 days or so that the OP has waited.
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ujmnz
Guru
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294 Messages
12 years ago
Remember, caller id does change within 72 hours, but it's still up to the other landline companies to update their cnam or caller id info. After I changed it, I had to call time warner for them to update their systems before it would show the correct caller id on my landline. ATT updates the info, butt it's also up to your landline company to update theirs. Most update within a week. Some, can take months, especially smaller companies.
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