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Caller ID

Teacher

Caller ID

How do I change my caller ID I changed my user information an it still hasn't changed
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Message 1 of 11
Expert

Re: Caller ID

If you changed it from your OLAM and saved it, it should change but give it a few days. That also happened to me. It doesn't switch over instantly. 

 




 REGRET NOTHING~


     we live & learn~

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Message 2 of 11
Teacher

Re: Caller ID

May I ask what is an OLAM
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Message 3 of 11
Expert

Re: Caller ID

OLAM...Online Account Manager. You would have to log in to your account

 




 REGRET NOTHING~


     we live & learn~

Message 4 of 11
Teacher

Re: Caller ID

Ok it said it would change over 24 hours so i waited but I'll wait more
Message 5 of 11
Expert

Re: Caller ID

Yes, give it another day or two.

 




 REGRET NOTHING~


     we live & learn~

Message 6 of 11
Teacher

Re: Caller ID

Ok so I gave it a few days but it still hasn't changed
Message 7 of 11
Expert

Re: Caller ID

I would suggest calling Customer Care at 1-800-331-0500. That's about I can tell you. I did mine online and it worked after a couple of days. 

 

You can also check my original post about the same issue you're having. 

 

http://forums.att.com/t5/Wireless-General-Care-and/How-can-I-get-a-name-change-on-caller-ID/m-p/2849...

 




 REGRET NOTHING~


     we live & learn~

Message 8 of 11
Mentor

Re: Caller ID

Caller ID takes 72 hours to process.

Message 9 of 11
Expert

Re: Caller ID

mejoey1....It's already been 10 days or so that the OP has waited. 

 




 REGRET NOTHING~


     we live & learn~

Message 10 of 11
Highlighted
Guru

Re: Caller ID

Remember, caller id does change within 72 hours, but it's still up to the other landline companies to update their cnam or caller id info. After I changed it, I had to call time warner for them to update their systems before it would show the correct caller id on my landline. ATT updates the info, butt it's also up to your landline company to update theirs. Most update within a week. Some, can take months, especially smaller companies. 

Message 11 of 11
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