Buy phones back.

Good Thursday afternoon @Ashmarie17!

It is my understanding you want to know if we offer a buyback program.  This is understandable as it is important to know what trade options we have available to you.  I will be happy to provide you with the correct information.

We have two separate trade in programs, the AT&T Next and the AT&T Next Every Year.  On the AT&T Next package you would need to pay 80% of your installments (24 of 30 installments) in order to be eligible to trade in your device.  With the AT&T Next Every Year you need to have paid 50% (12 out of 24 months) of your installments to qualify.

Both plans require the phone to be in working condition and have no liquid or physical damage.

Here is a link to our AT&T Next page where you can see all the details of both options.

Thank you for reaching out via the Community Forums, and have an awesome Holiday Season!

Anthony, AT&T Community Specialist

@Ashmarie17

If you are are trying to get out of a payment plan, without starting a new one, you can’t.  If you want to upgrade with trade in, The only credit you get isthe remaining payments you would have paid to pay off the phone.