Contributor
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2 Messages
Is there a way to reactivate my blacklisted phone?
I found my phone and want to reactivate it for my daughter. Called AT&T and they said because it wasn’t found in 30 days it stays blocked nothing I can do. This sounds ridiculous. There has to be a way to reactivate it.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117K Messages
5 years ago
The 30 days isn’t why. If you replaced the phone under insurance, the phone belongs to Asurion and they will not remove from blacklist.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
@ODA531D
did you get a insurance replacement?
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ODA531D
Contributor
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2 Messages
5 years ago
I did get a replacement. However I’ve asked if I can purchase the phone for whatever they would ask for since it isn’t damaged. They said I can’t buy the phone it’s permanently on the blacklist. Seems extreme if I’m willing to pay for the phone.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
Assurion owns the phone if you really get down to it.
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
There’s your answer.
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