Contributor
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2 Messages
Being transferred off
So never ever bundle your services. I’m a long time wireless customer and today maybe the last time I deal with at&t services. I had taken a deal with direct tv and my wireless account at some point my accounts were separated and I nothing but problems. I can’t add a line now because direct tv dropped my service without resolving the issue. Complete headache for days and 14 representatives I have not gotten this resolved. Currently sitting in at&t store with representative waiting for escalations. Is this good customer service?
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hi @Candia18,
I completely understand how important it is to have this issue with your account resolved as soon as possible. I am more than happy to assist with this!
I am sorry you are having this trouble with your accounts. I am going to contact you via private message to look into this for you. You will find the private message in the upper right corner of the screen so please keep an eye out for it. Have a great rest of your day!
Geovanni, AT&T Community Specialist
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Candia18
Contributor
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2 Messages
6 years ago
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