Explore & discover

Helpful Links

Att next phone return label


Att next phone return label

I'm trying to get a return label for my old phone I recently upgraded my note 9 to the note 10+. I bought the phone from best buy

Message 1 of 2
Accepted by Administrator (Administrator)
Accepted by Lingoes
‎09-05-2019 12:27 PM

Re: Att next phone return label

Hello @Calidavid818,


We can definitely assist you with getting a shipping label. You can click on this link to Learn how to request a prepaid mailing return label. For additional details, check out how to Mail Your Return. You can also Visit an AT&T company-owned store to make a return. Please keep in mind that if you didn’t purchase the return device directly from AT&T, the return policy where you purchased your device applies. Let us know if this helps.


Sean, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support