Contributor
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1 Message
ATT Refund Case number - ***
I'm not sure which is right number to call and check for my case status *** . I'm always routed to different department and they hear my fll case story and keep on redirecting. Can you help on this please
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @mrajeshvaran
Thank you for reaching out through the AT&T Community Forums! We can definitely assist you with checking on the status of the case number! We apologize for the inconvenience of being redirected multiple times, this is not the experience we want our customers to have!
What type of case was created? Is it for a technical issue or a device unlock request?
Please send us a private message as well with your full name and the best phone number we can reach you at your earliest convenience. We can take a look into the account for you.
We look forward to assisting you in this matter! Thank you for choosing AT&T for your wireless services!
Tim, Community Specialist
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Lb96761
Tutor
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4 Messages
7 years ago
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