Contributor
•
3 Messages
AT&T next
to upgrade your phone do you have to wait 12 months or can you pay off your phone early to upgrade? Also if you can pay your phone off early to upgrade do you only have to pay 12 months or the 20months to upgrade early?
Accepted Solution
Official Solution
kdfederer
ACE - Expert
•
13.1K Messages
10 years ago
0
Accepted Solution
Official Solution
21stNow
Professor
•
2.7K Messages
10 years ago
Dan28 wrote:
So you have to pay the whole 20 months before you upgrade. You can't just pay the 12 months because that's what it says on the plan... Upgrade every 12 months
There are two separate issues here: one is the amount of time and the other is the amount of money.
From your first post, I thought that you wanted to know if you could upgrade before 12 months had passed, a timing issue. I'll clarify my response by saying that you can upgrade at any time before 12 months is completed (if you selected Next 12) as long as you pay the device off in full.
If you are willing to wait until 12 months have passed, you can trade-in your device and upgrade via Next. You won't need to make any additional payments at that time as long as your device is in good condition.
0
0
Accepted Solution
Official Solution
loganic
Former Employee
•
636 Messages
10 years ago
I'll paraphrase,
Without turning in the phone, the full amount amount needs to paid, either over the full 20 months, or you can finish paying it early.
Starting after 12month/payments, you can turn the phone (assuming it's in good condition), the rest of payments are forgiven, and you're able to upgrade then.
-Alex
0
0
21stNow
Professor
•
2.7K Messages
10 years ago
You can pay off your phone in full at any time and be eligible to upgrade via Next again. You can only pay off Next balances in full; no partial payoffs are allowed.
0
Dan28
Contributor
•
3 Messages
10 years ago
0
0
Dan28
Contributor
•
3 Messages
10 years ago
0
0
ATTDmitriyCM
Former Community Manager
•
10.4K Messages
10 years ago
This is a great topic and answers, thanks everybody!
Dmitriy
0
0