Been a loyal customer for 15 years. Today I went to go look at upgrades and realized I cannot get a BASIC phone. My wife and I have had 4 phones for awhile now and the only way to do it is by the Basic Phones. There is NO WAY in heck I can afford an extra $20 PER PHONE for a data plan.
So after 15 years I am saying goodbye. Going to another company that isn't going to mess up their customers.