Mentor
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75 Messages
what recent activity?
I just received an email confriming recent activity related to my wireless account, but it never says what activity it is confirming.
Does ATT think I did something or asked for some change to my account, or does "confirming" mean "Here is what we are doing, and by using the term 'confirming' we are trying to imply your tacit approval"?
See below:
This email confirms recent activity related to your wireless account and explains how to access your Customer Service Summary where you will find:
| An outline of your services | An estimate of your next bill |
| Your calling plan | General account information |
To access your Customer Service Summary, click here and login (or set up initial registration) to myAT&T.
Note: If your Customer Service Summary does not display, make sure you have Adobe Acrobat® Reader®. Download Acrobat Reader for free. |
At myAT&T you can:
| View and pay your bill | Learn about your mobile device |
| Manage your plan and features | Find answers to commonly asked questions |
| Track your usage | Locate Wi-Fi hotspots |
| Once you complete the myAT&T registration, you can manage your account from most devices using the myAT&T app. To learn how to use the app simply click here. |
From your mobile device you can:
| Check your balance using *BAL# and press SEND Check remaining minutes using *MIN# and press SEND Check remaining data using *DATA# and press SEND Pay your bill using *PAY and press SEND Check phone upgrade discount availability using *NEW# and press SEND |
JefferMC
ACE - Expert
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35K Messages
10 years ago
I would suggest you study that summary closely. Someone may have made an unauthorized change to your account.
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skeeterintexas
ACE - Expert
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27.7K Messages
10 years ago
What Jeffer said. They email you when a change has been made to your account.
My daughter (authorized user) upgraded her phone (with my permission) and I got the exact same email. Mine showed what was purchased and how it was paid.
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