iPhone BOGO - What counts as "qual. svc." with this offer?

Hello @jkhA3224!

I’ll be happy to help with your questions about the BOGO offer!

I want to thank you for pointing out the wording on the BOGO site:  When you buy both on AT&T Next® with qual. svc. (min $70/mo.).

The fees you mentioned are included in the monthly service plan. These charges include data and Smartphone access charges. You’ll need to be on a $70.00 or more plan to qualify.

At this time, you can choose the $100.00 per month Mobile Share Value Plan to meet the $70.00 minimum monthly requirement for the BOGO offer. It’s $50.00 for 5GB of shared data with the Smartphone access charge at $25.00 each.

I hope this helps clarify the BOGO offer and please let me know if you have questions.

Thank you and have a great day!

Kevin, AT&T Community Specialist

@ATTCares

Tim, the minimum plan to qualify for the BOGO would be $20 data plan and 2 lines at $25 each, a total of $70.  

The 15 gig plan is $100, with 2 lines is $130.  

If you note the current BOGO, has left out the wording of the minimum required plan in the offer details.

@jkhA3224.  Please visit an ATT corporate store for the correct information on the plan and read all  the BOGO requirements carefully.

@lizdance40 Here's where they mention the $70 (or does the fine print take precedence?).

So would they need larger data plan or would the $50 + $25 + $25 be enough?

@Gary L

They do NOT need the 15 gig plan if they only want 5 gigs.  

Yes, the $70 minimum shows in the "big print". I'm no attorney, but the details, aka fine print, needs to be comprehensive.  If ATT is going to hold customers to a signed document, they need to have all "I"s dotted and "T"s crossed.  

How often have you and I discussed training problems?  

I'm going to hope it was late and he was tired.

@lizdance40 I understand they only need 5GB, but their question is basically

"does $70 mean: a plan that's $70 or the plan plus the lines being greater than $70"?

Let's forget the fine print for a second, is "service" just the plan or the plan plus the lines.

I also think it's really weird that AT&T chose $70 as the cutoff, since they don't have any published plans for that amount.

They only need the minimum Mobile share plan

$20, 300 mb data plan, 2 lines at $25 each, total $70.   

Line fee and data plan is service.  Installments are equipment.   

Hey @lizdance40!

I really want to say thank you for catching our mistake! I've gone back and edited our first post to reflect the correct information. You're the best!

@jkhA3224, sorry for all the confusion and incorrect statement my team made. I had my expert go in and validate with our internal eCommerce group that the original post we made is now correct. If you run into any issues, please let me know and I will work switfly to get you taken care of.

Kevin, AT&T Community Specialist

(Edited)