Explorer
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20 Messages
canceling verizon account
i just switched over from verizon on the 22nd of this month and wondered how long it takes for my old account at verizon to close? When i go online, the account is still active. Thinking i might have to call them even though i had my old phone number switched over to AT & T. I didn't call verizon because i read that when you port your number the company you are leaving automatically close's your account.
Accepted Solution
Eileen89
Master
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5.1K Messages
15 years ago
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Athena
Expert
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2.5K Messages
15 years ago
Porting your number from another carrier, should cancel it out, and its usually done as soon as the port is completed.
Sometimes that doesn't always happen. If your AT&T service is working with the number that you ported in, and the Verizon account is still active, then you should call Verizon customer service and have them cancel it...
But, if the porting process isn't completely done, then hold off for a couple days to make sure it goes through completely (otherwise you jeopardize your existing #)
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talkative one
Explorer
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20 Messages
15 years ago
Thank you for your reply. The porting process is complete. I was thinking maybe verizon was just slow in showing it on my account online. I will contact them.
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Athena
Expert
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2.5K Messages
15 years ago
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Vampredator
Guru
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983 Messages
15 years ago
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talkative one
Explorer
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20 Messages
15 years ago
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pamelaz
Former Moderator
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4K Messages
15 years ago
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Smurfette27
Master
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4.2K Messages
15 years ago
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