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Created: Jul 4, 2015
Kom0511 Created: Jul 4, 2015
I was just at the att at Ross park mall in pgh pa and had very poor expierece. I had a customer service rep sell me a new phone and the " next plan" after getting the phone and case out for me he then checked to see if I was even able to do the " next" plan. (He had explained that this was to keep their customers happy and being able to get new phones without paying an arm...
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Created: Jul 3, 2015
Kperdick Created: Jul 3, 2015
A family member on my plan recently purchased a new phone on the Next plan, raising the bill and extending the contract, without my permission or authorization. The contract on that line was ending and it was going to be cancelled. I have been told by several different employees that bc it was bought at a 3rd party retailer it was out of att's scope to deal with. I cannot ...
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Created: Jul 4, 2015
allysonmszabo Created: Jul 4, 2015
Hello, I have a friend that is on my account and he uses a lot of data, I was wandering if we could get him to have his own account, would there be extra charges or no? How do I do that?
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Created: Jun 26, 2015
memauch Created: Jun 26, 2015
As a surviving spouse of an AT&T employee, can I still receive the employee discount? Thank you
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Created: Jul 3, 2015
KC_1967 Created: Jul 3, 2015
I had a service rep that insisted she could save me money and I said ,"No, I do not want to change my plan." She said I was paying for way too much data and had 10 gigs still left out of a 7 gig (w/my rollover), & 5 days left in billing cycle. She insisted it would be better to be on a 3 gig. I said, " won't I lose all my discounts for my 4 lines." No. Absolutely not ...
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Created: Jul 4, 2015
Km5951 Created: Jul 4, 2015
I am applying for for a new plan with AT&T but idon't have a credit card toput on file with them. I am a new customer and trying to apply any ideas. Help
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Created: Jul 4, 2015
volckaej Created: Jul 4, 2015
Hi, I have recently bought an AT&T SIM card online for my upcoming holidays in the US. To avoid any troubles I would like to activate my SIM card and subscribing to a 1 month prepaid plan before travelling to the US so I can just insert the AT&T SIM when landing in LA and start calling around. I'm using my own unlocked HTC One I bought in my home country Belgium. I'm tryi...
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Created: Jul 3, 2015
chase1233 Created: Jul 3, 2015
I have a payment arrangement made for July 3rd. My bill is 313 dollars and I was able to make a payment of 150 dollars. My parents usually pay half but their payment will not go through and only method of payment they have is check. Is my service going to be cut tonight. I called CS and they are closed.
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Created: Jul 3, 2015
Jmay56 Created: Jul 3, 2015
How can I talk to att about their 1-800 customer service agent put me on hold to transfer me to another department for specific help from agent specifically trained for issue about my wireless bill due on the 3rd disconnected before help called right back call center closed
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