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Dec 10, 2013
Sachimoca Dec 10, 2013
I have an unlimited data plan and I would like to enable my personal hotspot so I can use my iPad. I am being told, in order to use the personal hotspot, I have to lose my unlimited plan and pay $50 per month for 5GB. Does this make any sense to anyone? If I have an unlimited data plan, what difference does it make which device I use (iPhone or iPad), it all takes from my...
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Apr 18, 2015
melissacrane Apr 18, 2015
My phone is turned off and I need to speak with a coustomer service agent. I have no way to get to a phone so what do I do?
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Apr 18, 2015
Mbundick Apr 18, 2015
how do I buy out my contract?
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Jan 23, 2015
Jamescan Jan 23, 2015
For the past several months I have been receiving AT&T Payment Processed emails to my personal email account. These emails have nothing to do with me (I do not and have never had an AT&T account). These emails contain one of your customer's personal information (service type, last four digits of account number, payment total, payment method, payment date, etc.) Please hel...
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Apr 18, 2015
Loveieblind1087 Apr 18, 2015
Am I able to sell a phone while still on a installment plan? Would AT&T blacklist the device if for what ever reason the account gets cancelled?
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Jan 12, 2013
Kaisert Jan 12, 2013
To whom it may concern, AT&T lost a customer today. I’ve had an account with your company for more than six years. I’ve deal with unauthorized changes made to my account and the charges that come with them for the last time. This morning while looking at my wireless bill I noticed the normal monthly charged had jumped by over $40. It didn’t take long to find the culprit; ...
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Apr 16, 2015
honeybuunnns Apr 16, 2015
Hello! Just a few days ago I decided to switch from pre-paid to post paid. I am 20 and opened my first credit card about 6-7 months ago. I have been sure to pay the balance in full each month. I have checked 2 of 3 of my credit reports (TransUnion and Experian) and checked to make sure I have no collections and keep track of inquries. I only have four total inquires, one ...
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Apr 5, 2015
Normanpotential Apr 5, 2015
4/3/15 At&t wireless outlet located Johnson ave in Riverdale. Picked out a phone with the help of a salesperson remotely managed via cameras, texts, and phone calls. Salesperson repeatedly texted manager to get codes to process sale. At one point I waited 25 minutes for this remote code. The salesperson was somewhat unobtrusively listening to music with personal gear. Aft...
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Apr 18, 2015
pumpkinseeds Apr 18, 2015
How do I file a complaint about an AT&T company store? I've searched the forums and every time this question is asked, the answer is always in a private message link so I am unable to read how to file the complaint. Thanks.
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