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Posted Sep 13, 2011
3:55:45 AM
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Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or upgrade period"?

 

There's so many behind the scene modifications that can occur when you the customer make a change in your plan that we dont think about until "after" a change has occured and then we end up losing a feature we can't "roll back" to.

 

I didnt ask for the mobile to any mobile (really dont need it since i have unlimited calling/texting anyway).  i do appreciate the nice gesture from AT&T but do not want to find later that "because of a plan change, this or that is no longer available".

 

I think i will give CSR a call anyway just to have the question documented on my account log....

After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or upgrade period"?

 

There's so many behind the scene modifications that can occur when you the customer make a change in your plan that we dont think about until "after" a change has occured and then we end up losing a feature we can't "roll back" to.

 

I didnt ask for the mobile to any mobile (really dont need it since i have unlimited calling/texting anyway).  i do appreciate the nice gesture from AT&T but do not want to find later that "because of a plan change, this or that is no longer available".

 

I think i will give CSR a call anyway just to have the question documented on my account log....

Me and My DELL Streak (TED-III)
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Sep 13, 2011 3:55:08 PM
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Employee
Nope. And the only impact to anything due to rate plan changes are when the actual monthly service charge amount is changed. And then those impacts are mostly to upgrade eligibility. As this change is from 20$ to 20$ you will have no impact at all except the name change I mentioned earlier. And I absolutely see where you are comming from. But this is absolutely not that type of circumstance Smiley Happy it will even be changed at the next cycle so that there are no priestess charges on your bill either.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 3:38:22 PM
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The only change at all is the name of the feature. Instead of having unlimited messaging, you will have unlimited messaging with mobile to any mobile calling. I am 100% sure of this as I explain this very situation every day!
The only change at all is the name of the feature. Instead of having unlimited messaging, you will have unlimited messaging with mobile to any mobile calling. I am 100% sure of this as I explain this very situation every day!
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 3:48:56 PM
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Professor
Edited by RicoLX on Sep 13, 2011 at 3:51:42 PM

Yes im ok with this. However, my concern is the fact that its still technically a change in my plan.... (not needed since I already have unlimited calling and unlimited texting).. So the "name" change does not flag a change in my plan in the system?

All I want is nothing done as a favor or token of att to cause their finicky system to say "uh oh! Theres a change in this guy's plan, looks like we need to bump up his upgrades..and looks like hes no longer elig for this or that"...

You see where I am going with this, right? Not complaining, just staying ontop of my plan and avoiding any issues when possible.

Yes im ok with this. However, my concern is the fact that its still technically a change in my plan.... (not needed since I already have unlimited calling and unlimited texting).. So the "name" change does not flag a change in my plan in the system?

All I want is nothing done as a favor or token of att to cause their finicky system to say "uh oh! Theres a change in this guy's plan, looks like we need to bump up his upgrades..and looks like hes no longer elig for this or that"...

You see where I am going with this, right? Not complaining, just staying ontop of my plan and avoiding any issues when possible.

Me and My DELL Streak (TED-III)

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 3:55:08 PM
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Nope. And the only impact to anything due to rate plan changes are when the actual monthly service charge amount is changed. And then those impacts are mostly to upgrade eligibility. As this change is from 20$ to 20$ you will have no impact at all except the name change I mentioned earlier. And I absolutely see where you are comming from. But this is absolutely not that type of circumstance Smiley Happy it will even be changed at the next cycle so that there are no priestess charges on your bill either.
Nope. And the only impact to anything due to rate plan changes are when the actual monthly service charge amount is changed. And then those impacts are mostly to upgrade eligibility. As this change is from 20$ to 20$ you will have no impact at all except the name change I mentioned earlier. And I absolutely see where you are comming from. But this is absolutely not that type of circumstance Smiley Happy it will even be changed at the next cycle so that there are no priestess charges on your bill either.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 3:55:41 PM
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Employee
Oh goodness. Prorated not priestess. Yay auto correct.....
Oh goodness. Prorated not priestess. Yay auto correct.....
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 4:04:59 PM
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Professor
Now that is certainly good to know. You SEE! Imstef!?! I dont care WHAT they say about you, YOU JUST MADE MY DAY! Smiley Very Happy (kidding. Im sure nothing but good is always the conversation about you)
Now that is certainly good to know. You SEE! Imstef!?! I dont care WHAT they say about you, YOU JUST MADE MY DAY! Smiley Very Happy (kidding. Im sure nothing but good is always the conversation about you)
Me and My DELL Streak (TED-III)

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 4:07:11 PM
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Professor
Edited by RicoLX on Sep 13, 2011 at 4:10:31 PM

Haha! I was going to ask what the priestess charge would be like. I pictured some poor female soul aboit the size of a barbie in King Kongs Hands as hes dangling on the side of the Empire State bldg!

 

 

 

...dont ask why, thats just the first thought coming to mind....

Haha! I was going to ask what the priestess charge would be like. I pictured some poor female soul aboit the size of a barbie in King Kongs Hands as hes dangling on the side of the Empire State bldg!

 

 

 

...dont ask why, thats just the first thought coming to mind....

Me and My DELL Streak (TED-III)

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 5:23:05 PM
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Employee
You got it right! Lol, I love auto correct fails :-)
You got it right! Lol, I love auto correct fails :-)
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 6:28:16 PM
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Edited by Dcookie on Sep 13, 2011 at 6:29:54 PM

RicoLX wrote:

Haha! I was going to ask what the priestess charge would be like. I pictured some poor female soul aboit the size of a barbie in King Kongs Hands as hes dangling on the side of the Empire State bldg!

 

 

 

...dont ask why, thats just the first thought coming to mind....


I have to admit...I got a little kick out of that "priestess" thing too AND at that "YAY!  auto correct " comeback. Smiley Very HappySmiley Wink At least you got your questions answered, so that's good. Smiley Happy

 




 REGRET NOTHING~


     we live & learn~


RicoLX wrote:

Haha! I was going to ask what the priestess charge would be like. I pictured some poor female soul aboit the size of a barbie in King Kongs Hands as hes dangling on the side of the Empire State bldg!

 

 

 

...dont ask why, thats just the first thought coming to mind....


I have to admit...I got a little kick out of that "priestess" thing too AND at that "YAY!  auto correct " comeback. Smiley Very HappySmiley Wink At least you got your questions answered, so that's good. Smiley Happy

 




 REGRET NOTHING~


     we live & learn~

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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Sep 13, 2011 6:47:31 PM
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Professor
Im glad you reminded me. I forgot to click the solution button. I want to learn more of this, this..... priestess charges Smiley Very Happy
Im glad you reminded me. I forgot to click the solution button. I want to learn more of this, this..... priestess charges Smiley Very Happy
Me and My DELL Streak (TED-III)

Re: Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

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