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Posted Jul 16, 2014
5:20:31 PM
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Why does AT&T still throttle legacy smartphone unlimited plans?

I could somewhat understand this 2-3 years ago; however, how many people could still have the plan where it would seriously impact AT&T's network?  I have unlimited and each month I find myself using my phone less to conserve data usage.  We should not have to monitor our usage and should be able to freely use our smartphones.   

 

I would like to know if AT&T plans on either:  lowering the cost of these plans, or letting users use as much as they want (hence the unlimited) because I feel like $30 should get me unlimited usuage like it did years ago.  

 

The real question is... how many smartphone unlimited users are on AT&T in July 2014?  

I could somewhat understand this 2-3 years ago; however, how many people could still have the plan where it would seriously impact AT&T's network?  I have unlimited and each month I find myself using my phone less to conserve data usage.  We should not have to monitor our usage and should be able to freely use our smartphones.   

 

I would like to know if AT&T plans on either:  lowering the cost of these plans, or letting users use as much as they want (hence the unlimited) because I feel like $30 should get me unlimited usuage like it did years ago.  

 

The real question is... how many smartphone unlimited users are on AT&T in July 2014?  

Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 16, 2014 9:07:09 PM
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ACE - Master

You can use as much data as you want, as long as you pay for what you use.

 

If you switch from the flat fee, grandfathered "unlimited smartphone data" plan, then you do not get throttled.  You do pay for all the data you use, so if you go over the amount you have paid for, you are givven another allotment and billed for that (ususally in 1GB amounts billed aroud $15-20/GB).

 

If you would rather not have overage charges, you can keep your flat rate plan you have now, but if you go over 3GB on a 3G device, or over 5GB on an LTE device, your data rates will be throttled.  The throttleing is because the unlimited data users what to use much more than they pay for, and you probably don't feel it right for you to have to pay higher rates so someone else can get more free service do you?  This is exactly where the majority of the AT&T customers are, so if you want unthrottled data, you can have it as long as you pay for it.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

You can use as much data as you want, as long as you pay for what you use.

 

If you switch from the flat fee, grandfathered "unlimited smartphone data" plan, then you do not get throttled.  You do pay for all the data you use, so if you go over the amount you have paid for, you are givven another allotment and billed for that (ususally in 1GB amounts billed aroud $15-20/GB).

 

If you would rather not have overage charges, you can keep your flat rate plan you have now, but if you go over 3GB on a 3G device, or over 5GB on an LTE device, your data rates will be throttled.  The throttleing is because the unlimited data users what to use much more than they pay for, and you probably don't feel it right for you to have to pay higher rates so someone else can get more free service do you?  This is exactly where the majority of the AT&T customers are, so if you want unthrottled data, you can have it as long as you pay for it.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 16, 2014 9:47:46 PM
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I understand that. It's just that there cannot be many unlimited users left on AT&T. So if each one of those users used as much as they'd like, what impact could it really have on the network? I'm sure none at all.

How come AT&T can do their plans like T-Mobile? Have a certain allotment then get slowed down but still have unlimited data. Or charge a premium for unlimited usage? T-Mobile does.
I understand that. It's just that there cannot be many unlimited users left on AT&T. So if each one of those users used as much as they'd like, what impact could it really have on the network? I'm sure none at all.

How come AT&T can do their plans like T-Mobile? Have a certain allotment then get slowed down but still have unlimited data. Or charge a premium for unlimited usage? T-Mobile does.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 17, 2014 3:45:00 PM
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Edited by Zeeb on Jul 17, 2014 at 3:46:44 PM
AT&T has long regretted ever offering unlimited data and they want everyone off it--but without technically forcing people. If they unthrottled the "unlimited" data plans then fewer people would leave them.

Even though there are a few users left, unthrottling would undermine their justification for ending unlimited even though some competitors still have it.
AT&T has long regretted ever offering unlimited data and they want everyone off it--but without technically forcing people. If they unthrottled the "unlimited" data plans then fewer people would leave them.

Even though there are a few users left, unthrottling would undermine their justification for ending unlimited even though some competitors still have it.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 18, 2014 2:45:36 PM
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Edited by Phil-101 on Jul 18, 2014 at 3:14:26 PM

Wait a minute GeekBoy.  So you're saying that because I have an "UNLIMITED" plan and I take advantage of it, I'm a thief!? 

 

Your logic is flawed and unjustified.  Apparently, you have no idea what the work unlimited means.  I PAY for unlimited. I'm no THIEF. I'm not using anything I did not pay for.

 

No wonder AT&T is crap. They think their hardworking, paying customers are THIEVES!

 

 

Wow. I am livid that I would be called a thief.

 

[Please keep it courteous]

 

 

Wait a minute GeekBoy.  So you're saying that because I have an "UNLIMITED" plan and I take advantage of it, I'm a thief!? 

 

Your logic is flawed and unjustified.  Apparently, you have no idea what the work unlimited means.  I PAY for unlimited. I'm no THIEF. I'm not using anything I did not pay for.

 

No wonder AT&T is crap. They think their hardworking, paying customers are THIEVES!

 

 

Wow. I am livid that I would be called a thief.

 

[Please keep it courteous]

 

 

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 18, 2014 3:14:58 PM
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Dear Community Members,

This thread appears to be taking a wrong direction. Please avoid any personal attacks or criticism.

While we encourage debates and discussions, we would like it to be carried out in a climate of mutual respect.

Let's remember to stay on topic.

Thanks,

Phil-101
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Phil-101 • Community Moderator
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Dear Community Members,

This thread appears to be taking a wrong direction. Please avoid any personal attacks or criticism.

While we encourage debates and discussions, we would like it to be carried out in a climate of mutual respect.

Let's remember to stay on topic.

Thanks,

Phil-101
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Phil-101 • Community Moderator
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Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 18, 2014 9:51:59 PM
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ACE - Expert
Don't start using your imagination, please. It causes eye rolls all over.
No one called anyone a thief.

And if you think things are different with another carrier, feel free to go.
Verizon charges more for the same plan because you don't get a line discount if you bring your own phone. It's nearly impossible to stay within the data plan as they can't count over at Verizon. I don't miss them at all.

So look at other networks? They all throttle if they offer unlimited data. Some of them don't have to throttle as they don't have 4G LTE service to begin with. Or the service is so bad and spotty you will have no chance to use the service.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
Don't start using your imagination, please. It causes eye rolls all over.
No one called anyone a thief.

And if you think things are different with another carrier, feel free to go.
Verizon charges more for the same plan because you don't get a line discount if you bring your own phone. It's nearly impossible to stay within the data plan as they can't count over at Verizon. I don't miss them at all.

So look at other networks? They all throttle if they offer unlimited data. Some of them don't have to throttle as they don't have 4G LTE service to begin with. Or the service is so bad and spotty you will have no chance to use the service.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 18, 2014 9:59:00 PM
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ACE - Expert
And would you trade the service AT&T has, for lesser quality service?
Verizon is still the best network. AT&T is a close second. I left Verizon because they charge more. I did not switch to one of the other networks because I know how poor their call quality, dropped calls, etc is.

You are getting what you pay for. quit complaining.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
And would you trade the service AT&T has, for lesser quality service?
Verizon is still the best network. AT&T is a close second. I left Verizon because they charge more. I did not switch to one of the other networks because I know how poor their call quality, dropped calls, etc is.

You are getting what you pay for. quit complaining.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 18, 2014 9:59:45 PM
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I do not understand why T-Mobile can offer unlimited data and AT&T can't. How can a smaller carrier have more power than one twice its size?
I do not understand why T-Mobile can offer unlimited data and AT&T can't. How can a smaller carrier have more power than one twice its size?

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 19, 2014 6:03:17 AM
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ACE - Master

They are offering unlimited data to try to get new customers. if they start getting to the numbers of customers like Verizon and AT&T, they will either discontinue unlimited or start throttling earlier that what they are. Yes, they have unlimited but they throttle once you reach a certain data use level.

This is a user to user forum. I am a user, just like almost everyone else on the site.

They are offering unlimited data to try to get new customers. if they start getting to the numbers of customers like Verizon and AT&T, they will either discontinue unlimited or start throttling earlier that what they are. Yes, they have unlimited but they throttle once you reach a certain data use level.

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 19, 2014 7:01:38 AM
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Not to split hairs, but if you purchase T-mobiles top unlimited plan you do not get throttled at any point. The cheaper plans do indeed throttle after a certain cap is reached, but they still offer a $80 truly unlimited data plan. However, I agree that offer would likely end if they got as many subscribers as AT&T or Verizon.
Not to split hairs, but if you purchase T-mobiles top unlimited plan you do not get throttled at any point. The cheaper plans do indeed throttle after a certain cap is reached, but they still offer a $80 truly unlimited data plan. However, I agree that offer would likely end if they got as many subscribers as AT&T or Verizon.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 19, 2014 9:55:16 AM
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ACE - Expert
Can we add you get what you pay for?

I spent years listening to my sister complain about her service. her budget has always been tight and they used cheaper plans while I was on the best network (the V word).
AT&T has improved its service and is a close, not distant second choice now. There are still areas where my service falters, but not as much as the cheaper carriers.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
Can we add you get what you pay for?

I spent years listening to my sister complain about her service. her budget has always been tight and they used cheaper plans while I was on the best network (the V word).
AT&T has improved its service and is a close, not distant second choice now. There are still areas where my service falters, but not as much as the cheaper carriers.
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information
We are customers too. Our answers are based on experience, knowledge and reading the terms of service and are honest, but not always appreciated. Please mark the correct answer. Please do not post personal information.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 24, 2014 10:28:58 AM
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So, when someone says:

 

"The throttleing is because the unlimited data users what to use much more than they pay for, and you probably don't feel it right for you to have to pay higher rates so someone else can get more free service do you?"

 

He is saying that unlimited users are not paying for what they use.  This is the definition of stealing.  Look it up ... in a dictionary... I'll wait.

 

What do you call someone who steals?  Look it up... in a dictionary... I'll wait.

 

Now, go pick up your rolling eyes.  I didn't put words in anyone's mouth.  They were his own words.

 

So, when someone says:

 

"The throttleing is because the unlimited data users what to use much more than they pay for, and you probably don't feel it right for you to have to pay higher rates so someone else can get more free service do you?"

 

He is saying that unlimited users are not paying for what they use.  This is the definition of stealing.  Look it up ... in a dictionary... I'll wait.

 

What do you call someone who steals?  Look it up... in a dictionary... I'll wait.

 

Now, go pick up your rolling eyes.  I didn't put words in anyone's mouth.  They were his own words.

 

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 24, 2014 11:19:30 AM
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Moderator

Dear Community Members,

This thread appears to be taking a different direction. Please avoid any personal attacks or criticism.

While we encourage debates and discussions, we would like it to be carried out in a climate of mutual respect.

Let's remember to stay on topic.

Thanks,

Phil-101
Community Moderator

Phil-101 • Community Moderator
Remember to always mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread.
This will help other users find this information too!

Dear Community Members,

This thread appears to be taking a different direction. Please avoid any personal attacks or criticism.

While we encourage debates and discussions, we would like it to be carried out in a climate of mutual respect.

Let's remember to stay on topic.

Thanks,

Phil-101
Community Moderator

Phil-101 • Community Moderator
Remember to always mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread.
This will help other users find this information too!

Re: Why does AT&T still throttle legacy smartphone unlimited plans?

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Jul 24, 2014 11:59:36 AM
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Back in the day my Mom told me that you never bring up politics or religion in a polite conversation because people tend to get upset over those topics.  I think we can revise that list to include unlimited data plans.  Smiley Happy

Back in the day my Mom told me that you never bring up politics or religion in a polite conversation because people tend to get upset over those topics.  I think we can revise that list to include unlimited data plans.  Smiley Happy

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