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Posted Mar 28, 2012
6:13:27 AM
Traveling to Canada with iPhone for a weekend? ...

Hey guys, we're pretty new to AT&T. In a couple months I plan to head from the U.S. to Toronto for a weekend. I've heard horror stories about people racking-up insane voice and data charges when traveling to Canada.

When I was with Sprint a few years ago we could add some kind of international plan add-on for something like $3.99 for a single month that completely covered us there.

Does AT&T offer anything similar? What are the options?

Thanks very much in advance,
Chris

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Jul 14, 2014 9:21:13 AM
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Edited by ATTJulieCS on Jul 14, 2014 at 9:21:35 AM

Here's a link with some information about traveling in Canada - http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp#canada-mexico

 

If you've registered your account at www.att.com; you can add the international plan online as well. 


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Traveling to Canada with iPhone for a weekend? ...

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Mar 28, 2012 6:51:29 AM
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Hi Chris, 

 

AT&T does offer international services and it's a great that you're thinking ahead. 

 

I suggest either stopping by an AT&T store or giving customer service a call to make sure the proper features are added to your account while you're traveling. 

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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

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Mar 28, 2012 7:10:25 AM
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Thanks, jamileh. I'll do that.

 

-- Chris

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Mar 29, 2012 10:35:42 AM
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Pay specific attention to the data add-ons. Roaming plans like the World Traveler do not cover ANY data. The international data is very expensive(starting at 50MB for $25), but it's still cheaper than international pay-per-use. You are probably better off turning off cellular data and sticking to wi-fi while you're in Canada.

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Jul 4, 2012 8:45:19 AM
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I added the international data plan for my trip to Canada ($30 for 50mb) but seem to only be able to access the Internet when I'm connected to WiFi. Whst's going on? Did I waste $30?

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Jul 14, 2014 9:21:13 AM
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Edited by ATTJulieCS on Jul 14, 2014 at 9:21:35 AM

Here's a link with some information about traveling in Canada - http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp#canada-mexico

 

If you've registered your account at www.att.com; you can add the international plan online as well. 


Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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