Question: How can I report a lost or stolen phone? Answer: If your phone is lost or stolen, you can suspend your wireless service to protect against unauthorized charges. Once suspended, no incoming or outgoing calls can be placed or received using your phone. Data services, access to voicemail and access to call forwarding will also be suspended. Suspending your wireless service does not release your wireless phone number - it will be retained for you.
You can report your phone as lost or stolen by logging into myWireless Account and following these instructions:
Select the Report Lost/Stolen Phone linkin the right hand navigation section under Phone/Device Support.
Review the list of lines on your account. If a line has already been reported as lost or stolen, you'll see Lost&Suspended in the Status column.
Click the Activate button that corresponds to your lost or stolen phone line.
Confirm your transaction.
To ensure the phone is working properly, please test both incoming and outgoing calls.
You must be registered and logged into myWireless Account to report your phone as lost or stolen online. For assistance with login and registration, please choose one of the following topics:
Question: How can I report a lost or stolen phone? Answer: If your phone is lost or stolen, you can suspend your wireless service to protect against unauthorized charges. Once suspended, no incoming or outgoing calls can be placed or received using your phone. Data services, access to voicemail and access to call forwarding will also be suspended. Suspending your wireless service does not release your wireless phone number - it will be retained for you.
You can report your phone as lost or stolen by logging into myWireless Account and following these instructions:
Select the Report Lost/Stolen Phone linkin the right hand navigation section under Phone/Device Support.
Review the list of lines on your account. If a line has already been reported as lost or stolen, you'll see Lost&Suspended in the Status column.
Click the Activate button that corresponds to your lost or stolen phone line.
Confirm your transaction.
To ensure the phone is working properly, please test both incoming and outgoing calls.
You must be registered and logged into myWireless Account to report your phone as lost or stolen online. For assistance with login and registration, please choose one of the following topics:
Accepted Solution
Official Solution
Planet-Ed
Master
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7.4K Messages
15 years ago
You can suspend a line from your online account manager:
https://www.wireless.att.com/olam/dashboardAction.olamexecute
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youngjm
Master
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7.1K Messages
15 years ago
You will need to call customer service to do this.
Customer Support: 1-800-331-0500
For hearing or speech impaired: 1-866-241-6567
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youngjm
Master
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7.1K Messages
15 years ago
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Planet-Ed
Master
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7.4K Messages
15 years ago
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Dcookie
Expert
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20.5K Messages
15 years ago
Would you like me to call them and set you up???? I watch Intervention ALL the time!!!
BTW...what did you miss??? Just curious....
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