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Posted Sep 26, 2011
10:30:13 PM
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Switching plans and phones
I currently have an iPhone 3GS and am paying entirely too much for it. In order to change phones and plans do I have to go in to the store or can this be done online?

Thank you so much.
I currently have an iPhone 3GS and am paying entirely too much for it. In order to change phones and plans do I have to go in to the store or can this be done online?

Thank you so much.
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Sep 27, 2011 1:30:48 PM
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ACE - Expert
Since you bought the phone 6 months ago, you are not entitled to a discounted phone. You are able to buy a cheap "GoPhone" about $50 - $75) or buy one on Ebay or Craigslist or if you know someone that has an old phone they aren't using and use it on your account and get rid of the data plan after you change phones.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Switching plans and phones

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Sep 27, 2011 2:54:06 AM
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Go ANDROID, Delana2008, you'll love everything about the device and its apps. When did you purchase your ip3GS? If you are close to your upgrade, call and see if they will allow you to do an early upgrade at a lesser cost for another phone.

Im not sure you can swap phones at no cost , but may depend on your current upgrade status and 'maybe' if you just bought the phone and its still new? Call CSR and ask.
Go ANDROID, Delana2008, you'll love everything about the device and its apps. When did you purchase your ip3GS? If you are close to your upgrade, call and see if they will allow you to do an early upgrade at a lesser cost for another phone.

Im not sure you can swap phones at no cost , but may depend on your current upgrade status and 'maybe' if you just bought the phone and its still new? Call CSR and ask.
Me and My DELL Streak (TED-III)

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Sep 27, 2011 7:04:32 AM
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Scholar

 


Delana2008 wrote:
I currently have an iPhone 3GS and am paying entirely too much for it. In order to change phones and plans do I have to go in to the store or can this be done online?

Thank you so much.

When did you get your iPhone 3GS? If you got it at launch (which is a little over 2 years ago), then you should be eligible for an equipment upgrade. If not, then you're going to have to pay more for the device (albeit AT&T does offer a partial subsidy if you've had your device for between 1yr to 18mos). You should be able to upgrade your phone and switch to a different plan online.

 


Delana2008 wrote:
I currently have an iPhone 3GS and am paying entirely too much for it. In order to change phones and plans do I have to go in to the store or can this be done online?

Thank you so much.

When did you get your iPhone 3GS? If you got it at launch (which is a little over 2 years ago), then you should be eligible for an equipment upgrade. If not, then you're going to have to pay more for the device (albeit AT&T does offer a partial subsidy if you've had your device for between 1yr to 18mos). You should be able to upgrade your phone and switch to a different plan online.

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Sep 27, 2011 8:37:58 AM
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Thats what I was thinking, too , and hoping the poster says their upgrade date is now Smiley Happy Else pretty much locked into the phone unless they sell it on eBay
Thats what I was thinking, too , and hoping the poster says their upgrade date is now Smiley Happy Else pretty much locked into the phone unless they sell it on eBay
Me and My DELL Streak (TED-III)

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Sep 27, 2011 12:55:00 PM
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I got my iPhone 3GS a little less than 6 months ago. Is there no way that I can get one of their free phones or one off amazon and switch plans? I'm desperate.
I got my iPhone 3GS a little less than 6 months ago. Is there no way that I can get one of their free phones or one off amazon and switch plans? I'm desperate.

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Sep 27, 2011 1:30:48 PM
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ACE - Expert
Since you bought the phone 6 months ago, you are not entitled to a discounted phone. You are able to buy a cheap "GoPhone" about $50 - $75) or buy one on Ebay or Craigslist or if you know someone that has an old phone they aren't using and use it on your account and get rid of the data plan after you change phones.
This is a user to user forum. I am a user, just like almost everyone else on the site.
Since you bought the phone 6 months ago, you are not entitled to a discounted phone. You are able to buy a cheap "GoPhone" about $50 - $75) or buy one on Ebay or Craigslist or if you know someone that has an old phone they aren't using and use it on your account and get rid of the data plan after you change phones.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Sep 27, 2011 3:59:05 PM
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kdfederer wrote:
You are able to buy a cheap "GoPhone" about $50 - $75) or buy one on Ebay or Craigslist or if you know someone that has an old phone they aren't using and use it on your account and get rid of the data plan after you change phones.

Seriously, you can do that? If so, then that's pretty stupid on AT&T's part. They force data plans on folks using unlocked, unsubsidized phones yet people who bought a subsidized device from AT&T are not required to pay the mandatory data plan if they switch to a dumbphone.

 


kdfederer wrote:
You are able to buy a cheap "GoPhone" about $50 - $75) or buy one on Ebay or Craigslist or if you know someone that has an old phone they aren't using and use it on your account and get rid of the data plan after you change phones.

Seriously, you can do that? If so, then that's pretty stupid on AT&T's part. They force data plans on folks using unlocked, unsubsidized phones yet people who bought a subsidized device from AT&T are not required to pay the mandatory data plan if they switch to a dumbphone.

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Sep 27, 2011 6:25:50 PM
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Thank you so much!!
Thank you so much!!

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Sep 28, 2011 1:47:59 PM
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"Dumb phones" don't require dataplans, that's why you can have a rate plan that doesn't include data. 

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"Dumb phones" don't require dataplans, that's why you can have a rate plan that doesn't include data. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Sep 28, 2011 4:50:13 PM
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jamileh wrote:

"Dumb phones" don't require dataplans, that's why you can have a rate plan that doesn't include data. 


I know that dumb phones don't require a data plan but you have to notice the potential for abuse here. I can buy an iPhone from AT&T (with full subsidy), move the SIM card from the iPhone to a dumb phone, get the data plan cancelled after a month (but still keeping regular phone service) and eBay the iPhone.

 

Hmm, now I'm really curious what the exact verbiage regarding ETF states and whether cancelling the data plan would trigger the ETF. Given the suggestions on this board, right now, I'm guessing not. *off to search*

 


jamileh wrote:

"Dumb phones" don't require dataplans, that's why you can have a rate plan that doesn't include data. 


I know that dumb phones don't require a data plan but you have to notice the potential for abuse here. I can buy an iPhone from AT&T (with full subsidy), move the SIM card from the iPhone to a dumb phone, get the data plan cancelled after a month (but still keeping regular phone service) and eBay the iPhone.

 

Hmm, now I'm really curious what the exact verbiage regarding ETF states and whether cancelling the data plan would trigger the ETF. Given the suggestions on this board, right now, I'm guessing not. *off to search*

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Sep 28, 2011 9:28:52 PM
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ACE - Expert
Cancelling a data plan does not trigger an ETF.
There have been many people doing what you suggest. Buy the iPhone and sell it almost immediately for huge profit.
If you buy the phone from an authorized retailer (like Wirefly, Amazon, Radio Shack), it may trigger a "fee" but a phone purchased from AT&T directly does not.
This is a user to user forum. I am a user, just like almost everyone else on the site.
Cancelling a data plan does not trigger an ETF.
There have been many people doing what you suggest. Buy the iPhone and sell it almost immediately for huge profit.
If you buy the phone from an authorized retailer (like Wirefly, Amazon, Radio Shack), it may trigger a "fee" but a phone purchased from AT&T directly does not.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Sep 29, 2011 10:34:44 PM
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kdfederer wrote:
Cancelling a data plan does not trigger an ETF.
There have been many people doing what you suggest. Buy the iPhone and sell it almost immediately for huge profit.
If you buy the phone from an authorized retailer (like Wirefly, Amazon, Radio Shack), it may trigger a "fee" but a phone purchased from AT&T directly does not.

Interesting. I wonder if a phone bought from Apple would trigger a fee...


kdfederer wrote:
Cancelling a data plan does not trigger an ETF.
There have been many people doing what you suggest. Buy the iPhone and sell it almost immediately for huge profit.
If you buy the phone from an authorized retailer (like Wirefly, Amazon, Radio Shack), it may trigger a "fee" but a phone purchased from AT&T directly does not.

Interesting. I wonder if a phone bought from Apple would trigger a fee...

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Sep 30, 2011 5:39:14 AM
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ACE - Expert
From what I know, Apple does not have additional fees like some of the other retailers.
This is a user to user forum. I am a user, just like almost everyone else on the site.
From what I know, Apple does not have additional fees like some of the other retailers.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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