Contributor
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2 Messages
Switching from go phone to postpaid
Hello. I am trying to see if I can switch my prepaid gophone phone number and balance to a postpaid account. My brother in law said that I can add a line to his account. So if I purchase a new iphone and open a new line on someone else's account, can the balance that I have accumulated on my prepaid account, be transferred into his postpaid account? Or would I lose that balance. I have $400 accumulated on that prepaid account and I would hate to lose it all. Thank you.
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @kcustomizing
We can certainly transfer the balance of your GoPhone account to your brother-in-law’s account. Please keep in mind that there are no refunds of any unused prepaid airtime and we do not prorate charges for monthly service. Further details regarding converting to postpaid include:
To convert your line to postpaid, please visit your nearest AT&T Corporate store.
I hope this helps!
Charise
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jaredbyrne
Employee
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2 Messages
7 years ago
Is there still a fee for switching from a Prepaid account to a Postpaid account? It looks like this last post was from 2015, and just would like to clarify.
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mikehunter114
Contributor
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2 Messages
5 years ago
I want to switch from prepaid to postpaid
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