Contributor
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2 Messages
Reactivating
More than a month ago i suspended my account through an agent that told me there was a program I could do that would "pause" my account for up to 180 days because I was going overseas. I return tomorrow and need to reactivate my phone. Am I able to do this online or do I have to do it in person?
Accepted Solution
Official Solution
whitelace78
Tutor
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1 Message
12 years ago
Per the very knowledgable ATT rep that help me to reactivate this is how to suspend and to reinstate your phone:
Customers can suspend or reactivate for Lost/Stolen or Customer Request from their " myAT&T." online account.
Suspend
This is effective immediately from the completion of the process, and a confirmation e-mail is sent.
Reactivate
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coolstorybro
Scholar
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289 Messages
13 years ago
Should beable to do it online @ att.com/mywireless or call ATT @ 800 331 0500 or 611 from your att phone. I do not recommend doing it in person but you can at a COR store. The COR store will most likely end up calling Customer Service anyways. Make sure the phone is working before you hang up or leave the store.
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zenkavi2000
Contributor
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1 Message
13 years ago
How exactly can we reactivate the line online?
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ShaunMN
Moderator
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2.8K Messages
12 years ago
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed, as it is very old.
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