Contributor
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2 Messages
Prevent other people on family plan from seeing MY usage?
I have multiple phones on my family plan. I noticed that they are able to login to att.com and see the usage info of my phone too. Any way to prevent this?
Contributor
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2 Messages
I have multiple phones on my family plan. I noticed that they are able to login to att.com and see the usage info of my phone too. Any way to prevent this?
Accepted Solution
Official Solution
ATTHelpForums
Community Support
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2.7K Messages
2 years ago
Hi all,
We are adding a bit more details since this thread is getting a lot of views. To prevent others from viewing usage on your account, you will need to create a passcode:
For more information or info on how to reset an existing passcode, check out our wireless passcode reset page for more info.
- The AT&T Community Team
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imstef
Employee
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372 Messages
12 years ago
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
Here's a link to an article about creating/using passcodes: https://www.att.com/esupport/article.jsp?sid=KB116259#fbid=t9mjtZs2WYs
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ASFx
Contributor
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2 Messages
12 years ago
The passcode is what I was looking for. Thank you.
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JDH78
Contributor
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2 Messages
12 years ago
Hi, i get an error code when trying to view txt usage online. UD1547 no data selected type.... do you know why i am receiving this error on only 1 line?
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twisted_water
Contributor
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2 Messages
8 years ago
i was curious, someone is using the vault hide app that hides text messages, there call log on the phone, and other things, but can it also hide those numbers on the AT&T official website?
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