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Posted Jan 20, 2012
5:01:52 PM
Number porting question

I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.

I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.

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Jan 21, 2012 12:22:16 AM
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ACE - Guru

yes, definitely possible. make sure you keep the verizon line active until you port the number. AT&T cancels the Verizon account for you. You just need the verizon account number and possible pin/password. There is a direct line to ports and activations for at&t, but I don't remember it. You can just call care and have them transfer you there. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Number porting question

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Jan 21, 2012 12:22:16 AM
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ACE - Guru

yes, definitely possible. make sure you keep the verizon line active until you port the number. AT&T cancels the Verizon account for you. You just need the verizon account number and possible pin/password. There is a direct line to ports and activations for at&t, but I don't remember it. You can just call care and have them transfer you there. 

yes, definitely possible. make sure you keep the verizon line active until you port the number. AT&T cancels the Verizon account for you. You just need the verizon account number and possible pin/password. There is a direct line to ports and activations for at&t, but I don't remember it. You can just call care and have them transfer you there. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Number porting question

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Jan 21, 2012 9:22:52 AM
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Former Community Manager
Check out this link for more information about porting your number: http://www.wireless.att.com/cell-phone-service/transfer-your-number/
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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Check out this link for more information about porting your number: http://www.wireless.att.com/cell-phone-service/transfer-your-number/
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Number porting question

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Jan 22, 2012 12:06:53 AM
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I'm not sure you understand though, I need to port the number to a line that already exists...

I'm not sure you understand though, I need to port the number to a line that already exists...

Re: Number porting question

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Jan 22, 2012 12:09:20 AM
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ACE - Guru
Edited by ujmnz on Jan 22, 2012 at 12:10:13 AM

yes, we understand. It's the same thiing. I've done it plenty of times. You're changing your number by porting in a number. I've done it. It's easy. The information above applies for your situation as well. 

yes, we understand. It's the same thiing. I've done it plenty of times. You're changing your number by porting in a number. I've done it. It's easy. The information above applies for your situation as well. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Number porting question

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Jan 22, 2012 12:09:49 AM
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I need to know if I can change my current AT&T number to my current verizon number. I am not adding a new line or getting any new service through AT&T.
I need to know if I can change my current AT&T number to my current verizon number. I am not adding a new line or getting any new service through AT&T.

Re: Number porting question

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Jan 22, 2012 12:11:04 AM
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Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?

Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?

Re: Number porting question

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Jan 22, 2012 12:11:50 AM
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ACE - Guru
yes you can. contact the porting department to initiate your request. Their number is 8888987685. I'm actually doing that as well, again. I'm porting in my google voice number to att by changing my number.
yes you can. contact the porting department to initiate your request. Their number is 8888987685. I'm actually doing that as well, again. I'm porting in my google voice number to att by changing my number.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 22, 2012 12:13:13 AM
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ACE - Guru
when i've done it before. They did charge me the number change fee.
when i've done it before. They did charge me the number change fee.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Number porting question

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Jan 22, 2012 12:17:47 AM
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Okay, thanks! =]

Okay, thanks! =]

Re: Number porting question

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Jan 23, 2012 7:34:27 AM
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iliberate wrote:

Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?


Just a heads up that there are some restrictions on porting numbers, especially if they are located in two different billing areas. That link I posted earlier allows you to check if you can port the number. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

iliberate wrote:

Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?


Just a heads up that there are some restrictions on porting numbers, especially if they are located in two different billing areas. That link I posted earlier allows you to check if you can port the number. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Number porting question

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