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Posted Jun 16, 2011
9:55:47 PM
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No service?

My phone says "No Service." & when I try to call or text, I get a message that says, "emergency service only."

How do I fix this???

 

My phone says "No Service." & when I try to call or text, I get a message that says, "emergency service only."

How do I fix this???

 

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Jun 17, 2011 1:41:14 PM
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ACE - Master
Edited by ATTMobilityCare on Jul 13, 2016 at 12:37:31 PM

That happened to me when I dropped my phone. Getting a new SIM will not prevent it from getting jostled when the phone is dropped or bumped. Taking out an replacing SIM is the first "correction" suggested with the "no service" error.
Now if it becomes a very frequent problem, I would then say to replace the SIM.

 

Edit - Here are some additional resources to help troubleshoot these types of issues:

Tim, Community Specialist

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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No service?

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Jun 17, 2011 2:11:41 AM
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emergency calls only means that either the network is down and not sending a signal to your phone of the SIM card is damaged and not recieving the signal to the phone. if others in the area are having the same issue its a network problem, if other phones work fine replace the SIM card
emergency calls only means that either the network is down and not sending a signal to your phone of the SIM card is damaged and not recieving the signal to the phone. if others in the area are having the same issue its a network problem, if other phones work fine replace the SIM card
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jun 17, 2011 5:56:18 AM
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Thanks!

I removed the big card inside the phone & put it back in - it works fine now. Something similar happened a few months ago - but it took me until this a.m. to remember that removing the card & putting it back in solved the problem. At the time, the guy at the store said the card could have gotten jostled. I don't think it's damaged, but I'll have to remember this fix.

Thanks, again. You were very helpful.

Kudos!

Thanks!

I removed the big card inside the phone & put it back in - it works fine now. Something similar happened a few months ago - but it took me until this a.m. to remember that removing the card & putting it back in solved the problem. At the time, the guy at the store said the card could have gotten jostled. I don't think it's damaged, but I'll have to remember this fix.

Thanks, again. You were very helpful.

Kudos!

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Jun 17, 2011 6:12:24 AM
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I would still go to an AT&T store and have them replace your sIm card, since this has happened before. But before doing that, remember to save your contacts to the phone versus saving them to the sim card.
I would still go to an AT&T store and have them replace your sIm card, since this has happened before. But before doing that, remember to save your contacts to the phone versus saving them to the sim card.

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Jun 17, 2011 1:41:14 PM
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ACE - Master
Edited by ATTMobilityCare on Jul 13, 2016 at 12:37:31 PM

That happened to me when I dropped my phone. Getting a new SIM will not prevent it from getting jostled when the phone is dropped or bumped. Taking out an replacing SIM is the first "correction" suggested with the "no service" error.
Now if it becomes a very frequent problem, I would then say to replace the SIM.

 

Edit - Here are some additional resources to help troubleshoot these types of issues:

Tim, Community Specialist

This is a user to user forum. I am a user, just like almost everyone else on the site.

That happened to me when I dropped my phone. Getting a new SIM will not prevent it from getting jostled when the phone is dropped or bumped. Taking out an replacing SIM is the first "correction" suggested with the "no service" error.
Now if it becomes a very frequent problem, I would then say to replace the SIM.

 

Edit - Here are some additional resources to help troubleshoot these types of issues:

Tim, Community Specialist

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: No service?

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Aug 21, 2011 12:07:37 PM
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I live in Los Angeles and we have many, many dead zone.  Very large dead zone.  No service here means we ahve ATT.  It doesn't mean we have a technical problem - it means we have servie with the cell company that finished DEAD LAST in Consumer Reports in Cell service.  It means we have service with the laziest and least competent group of people in the industry.  

I live in Los Angeles and we have many, many dead zone.  Very large dead zone.  No service here means we ahve ATT.  It doesn't mean we have a technical problem - it means we have servie with the cell company that finished DEAD LAST in Consumer Reports in Cell service.  It means we have service with the laziest and least competent group of people in the industry.  

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Mar 12, 2012 10:43:06 AM
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How do you pull the card out of iPhone? I have a 3Gs and it reports "No Service"  I always get service where I am.

Jennifer

How do you pull the card out of iPhone? I have a 3Gs and it reports "No Service"  I always get service where I am.

Jennifer

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Mar 12, 2012 12:18:50 PM
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Paper clip in the small hole on the top center pushes the card out
Paper clip in the small hole on the top center pushes the card out
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Mar 12, 2012 12:28:07 PM
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I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multipleposts in a single thread.  This will help other users find this information too!!

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

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