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Posted Aug 14, 2014
7:15:34 AM
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New Contract - Cancel within 15 days- keep phone

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 

New Contract - Cancel within 15 days- keep phone

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Aug 14, 2014 11:56:27 AM
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ACE - Professor
Edited by Rayosun on Aug 14, 2014 at 12:03:53 PM
Whoa there! Let's talk this out! Why are you considering leaving the nations most reliable network??? Please give the community some insight for assistance and better your experience! We can point you to the right direction or Customer Care if we can't solve it!

But you are definitely correct. If you cancel your contract and pay the ETF, you can keep the device. However keep in mind that the device is locked to AT&T until you request an unlock. Let's try to keep you right here though! Smiley Happy
~Sunshine Smiley Happy
Whoa there! Let's talk this out! Why are you considering leaving the nations most reliable network??? Please give the community some insight for assistance and better your experience! We can point you to the right direction or Customer Care if we can't solve it!

But you are definitely correct. If you cancel your contract and pay the ETF, you can keep the device. However keep in mind that the device is locked to AT&T until you request an unlock. Let's try to keep you right here though! Smiley Happy
~Sunshine :)
- Sunshine :)
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: New Contract - Cancel within 15 days- keep phone

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Aug 15, 2014 4:57:44 AM
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ACE - Professor

vogelboy wrote:

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 


As @Rayosun said, the device would be locked to AT&T; however, it wouldn't be eligible for an unlock because service hadn't been active for 60 days. 

 

What benefit are you seeing with this route as opposed to just buying an unlocked phone at retail price?


vogelboy wrote:

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 


As @Rayosun said, the device would be locked to AT&T; however, it wouldn't be eligible for an unlock because service hadn't been active for 60 days. 

 

What benefit are you seeing with this route as opposed to just buying an unlocked phone at retail price?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: New Contract - Cancel within 15 days- keep phone

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Aug 15, 2014 6:19:50 AM
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ACE - Professor
@MicCheck - I thought one the contract (ETF) had been fulfilled, the device would eligible for unlock? =P
~Sunshine Smiley Happy
@MicCheck - I thought one the contract (ETF) had been fulfilled, the device would eligible for unlock? =P
~Sunshine :)
- Sunshine :)
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

@MicCheck - I thought one the contract (ETF) had been ful...

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Aug 16, 2014 7:03:39 AM
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ACE - Professor

Rayosun wrote:
@MicCheck - I thought one the contract (ETF) had been fulfilled, the device would eligible for unlock? =P

@Rayosun - on this page (https://www.att.com/deviceunlock/client/en_US/), under customer specific requirements, is says the "account has been active for 60 days". I took that to mean the OP's plan wouldn't work. I might be mistaken, though. 


Rayosun wrote:
@MicCheck - I thought one the contract (ETF) had been fulfilled, the device would eligible for unlock? =P

@Rayosun - on this page (https://www.att.com/deviceunlock/client/en_US/), under customer specific requirements, is says the "account has been active for 60 days". I took that to mean the OP's plan wouldn't work. I might be mistaken, though. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: @MicCheck - I thought one the contract (ETF) had been ful...

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Aug 16, 2014 10:37:39 AM
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Employee

Keep in mind also that you can keep your service and pay the etf, completing the contract terms. Then, after the 60 days, you can unlock your device, and still keep your att service!

Keep in mind also that you can keep your service and pay the etf, completing the contract terms. Then, after the 60 days, you can unlock your device, and still keep your att service!

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: @MicCheck - I thought one the contract (ETF) had been ful...

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Aug 16, 2014 7:17:44 PM
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ACE - Master

vogelboy wrote:

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 


I believe that if you cancel service within the first 30 days, you have to either return all the equipment, or pay full retail price for it (along with the ETF).  I don't happen to have the terms and conditions detailing account early termination readily available right now, so I can't check that.

 

I do believe that one of the other replies has already informed you that one of the terms for an unlock is that the device must have been active on your account for at least 60 days (I believe that it is actually longer for pay-as-you-go accounts too), so you would not be able to get it unlocked if you tried what you describe.

 

I know at first glance, it looks like it's an easy way to get an iPhone below cost, but I guarantee you that AT&T has already thought about that and put provisions into the contracts to close any such loophole you may think you've found.  Also just do a little simpla math:  Contract iPhone cost: $199.99, 1 month service (minimum): $60, ETF $375.  Add all thouse together and you get $634.99, and the full retail cot of an iPhone is $649.99.  So you might save yourself $15 by going that route, but you would then have in iPhone which you can't unlock, so is it worth going through all of that to save $15?


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

vogelboy wrote:

Hello! I am a current att customer with no contract. 

If I sign a new contract, get a new phone, and then transfer service within 15 days, can I pay the ETF and keep the phone? 


I believe that if you cancel service within the first 30 days, you have to either return all the equipment, or pay full retail price for it (along with the ETF).  I don't happen to have the terms and conditions detailing account early termination readily available right now, so I can't check that.

 

I do believe that one of the other replies has already informed you that one of the terms for an unlock is that the device must have been active on your account for at least 60 days (I believe that it is actually longer for pay-as-you-go accounts too), so you would not be able to get it unlocked if you tried what you describe.

 

I know at first glance, it looks like it's an easy way to get an iPhone below cost, but I guarantee you that AT&T has already thought about that and put provisions into the contracts to close any such loophole you may think you've found.  Also just do a little simpla math:  Contract iPhone cost: $199.99, 1 month service (minimum): $60, ETF $375.  Add all thouse together and you get $634.99, and the full retail cot of an iPhone is $649.99.  So you might save yourself $15 by going that route, but you would then have in iPhone which you can't unlock, so is it worth going through all of that to save $15?


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: New Contract - Cancel within 15 days- keep phone

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