Thanks for posting. Just to clarify, are you posting about a wireless bill or a U-verse or DSL bill? If it's a wireless bill, have you tried power cycling the device? Sometimes, that's all it takes to get service restored after a payment. Either way, we would be happy to review your account to make sure everything is in order, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
ms_unicorn
Former Employee
•
4.9K Messages
10 years ago
Hello, Carolina Gal!
Thanks for posting. Just to clarify, are you posting about a wireless bill or a U-verse or DSL bill? If it's a wireless bill, have you tried power cycling the device? Sometimes, that's all it takes to get service restored after a payment. Either way, we would be happy to review your account to make sure everything is in order, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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