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Posted Dec 16, 2013
6:43:02 AM
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I lost my cell phone
Edited by ATTDmitriyCM on Jan 25, 2014 at 1:41:16 PM

i can`t find my cell phone. i dont know the IMEI, and i in a 2-year plan. how can i get my phone back? or can i get a new one on ATT stone?

i can`t find my cell phone. i dont know the IMEI, and i in a 2-year plan. how can i get my phone back? or can i get a new one on ATT stone?

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Dec 16, 2013 7:38:11 AM
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Professor

AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.

 

Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.

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I lost my cell phone

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(1) Me too
(1) Me too
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Dec 16, 2013 7:38:11 AM
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Professor

AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.

 

Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.

AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.

 

Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.

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Dec 16, 2013 9:36:20 AM
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thank you 

thank you 

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