Ask a question
Search in Wireless Forums

Wireless Forums

Reply
Posted Jan 29, 2013
9:47:22 AM
View profile
How to transfer a line from one account to another

I am trying to find out some information about transferring a line to my account.  My boyfriend is currently on a plan with his cousin.  She is telling him their bill is a lot higher than what it actually is and asking him for money every other week for his line.  He is paying almost 3 times what he should be.  He wants to transfer his line to my account.  The plan he shares with her and my plan are both with AT&T.  What she is doing is getting completely out of hand and she is just using the money to buy herself new phones all the time.  What all would it take to transfer the line and how much would is cost?

 

I am hoping that since both accounts are with AT&T, it shouldn't be too much of an issue and there won't be too many fees attached to it.  

I am trying to find out some information about transferring a line to my account.  My boyfriend is currently on a plan with his cousin.  She is telling him their bill is a lot higher than what it actually is and asking him for money every other week for his line.  He is paying almost 3 times what he should be.  He wants to transfer his line to my account.  The plan he shares with her and my plan are both with AT&T.  What she is doing is getting completely out of hand and she is just using the money to buy herself new phones all the time.  What all would it take to transfer the line and how much would is cost?

 

I am hoping that since both accounts are with AT&T, it shouldn't be too much of an issue and there won't be too many fees attached to it.  

0
(0)
  • Rate this reply
View profile
Solved
Aug 27, 2015 5:14:17 PM
0
(0)
Community Support

Hi there! @LilRed1105 thanks for posting your question. To transfer your line to another account, you can do a transfer of billing responsibility.

 

 

Please visit us at https://www.att.com/esupport/article.jsp?sid=KB94735 for details and steps on this process.

 

Thanks!

Charise

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Accepted Solution

How to transfer a line from one account to another

21,724 views
6 replies
(0) Me too
(0) Me too
Post reply
View all replies
(6)
0
(0)
  • Rate this reply
View profile
Jan 29, 2013 10:23:11 AM
0
(0)
Teacher

I actually just found the following two links to be very helpful.  They just don't state the cost of transfering the line from one account to another.  

 

https://www.wireless.att.com/tobr/InitiateTobrAcceptance.action

 

http://www.att.com/esupport/article.jsp?sid=KB106740&cv=820&title=Ways%20to%20transfer%20your%20wire...

I actually just found the following two links to be very helpful.  They just don't state the cost of transfering the line from one account to another.  

 

https://www.wireless.att.com/tobr/InitiateTobrAcceptance.action

 

http://www.att.com/esupport/article.jsp?sid=KB106740&cv=820&title=Ways%20to%20transfer%20your%20wireless%20phone%20number#fbid=HA_X1u5HqsT

I actually just found the following two links to be very...

2 of 7 (21,703 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Jan 29, 2013 10:37:29 AM
0
(0)
Teacher

I have now found the answer to the cost of doing this.  Since both plans are with AT&T, the cost of transfering the line is $18 if you call and have them talk to you through it.  If you do everything online, the $18 fee is waved. 

I have now found the answer to the cost of doing this.  Since both plans are with AT&T, the cost of transfering the line is $18 if you call and have them talk to you through it.  If you do everything online, the $18 fee is waved. 

Re: I actually just found the following two links to be very...

3 of 7 (21,695 Views)
0
(0)
  • Rate this reply
View profile
Solved
Jan 29, 2013 7:03:00 PM
0
(0)
Mentor
Edited by ThatCanadianGuy on Jan 29, 2013 at 7:03:41 PM

LilRed1105 wrote:

I have now found the answer to the cost of doing this.  Since both plans are with AT&T, the cost of transfering the line is $18 if you call and have them talk to you through it.  If you do everything online, the $18 fee is waved. 


Absolutely correct. Just a side note: While the website option is enticing, doing a ToBR over the phone is a fair bit easier. The representatives you would speak to (if you choose to call in) would also have to speak to the person you are transferring over.

 

Either way, if you have any other questions, feel free to ask! Smiley Happy


LilRed1105 wrote:

I have now found the answer to the cost of doing this.  Since both plans are with AT&T, the cost of transfering the line is $18 if you call and have them talk to you through it.  If you do everything online, the $18 fee is waved. 


Absolutely correct. Just a side note: While the website option is enticing, doing a ToBR over the phone is a fair bit easier. The representatives you would speak to (if you choose to call in) would also have to speak to the person you are transferring over.

 

Either way, if you have any other questions, feel free to ask! Smiley Happy

Re: I actually just found the following two links to be very...

[ Edited ]
4 of 7 (21,656 Views)
Solution
0
(0)
  • Rate this reply
View profile
Solved
Aug 17, 2015 3:42:47 PM
0
(0)
Community Support

Hi there @LilRed1105

 

We’d be happy to help transfer your boyfriend’s line across to your account! There are two steps to completing a Transfer of Billing Responsibility:

 

  1. The Original account holder (OAH) must provide authorization for the change.
  2. The Receiving account holder (RAH) accepts responsibility.

 

For more information on completing a ToBR and the requirements, expectations involved, please visit our eSupport article - Transfer billing responsibility for your wireless service

 

I hope this helps!

Charise

Hi there @LilRed1105

 

We’d be happy to help transfer your boyfriend’s line across to your account! There are two steps to completing a Transfer of Billing Responsibility:

 

  1. The Original account holder (OAH) must provide authorization for the change.
  2. The Receiving account holder (RAH) accepts responsibility.

 

For more information on completing a ToBR and the requirements, expectations involved, please visit our eSupport article - Transfer billing responsibility for your wireless service

 

I hope this helps!

Charise

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: I actually just found the following two links to be very...

5 of 7 (10,644 Views)
Solution
0
(0)
  • Rate this reply
View profile
Solved
Aug 27, 2015 5:14:17 PM
0
(0)
Community Support

Hi there! @LilRed1105 thanks for posting your question. To transfer your line to another account, you can do a transfer of billing responsibility.

 

 

Please visit us at https://www.att.com/esupport/article.jsp?sid=KB94735 for details and steps on this process.

 

Thanks!

Charise

Hi there! @LilRed1105 thanks for posting your question. To transfer your line to another account, you can do a transfer of billing responsibility.

 

 

Please visit us at https://www.att.com/esupport/article.jsp?sid=KB94735 for details and steps on this process.

 

Thanks!

Charise

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: How to transfer a line from one account to another

6 of 7 (10,242 Views)
Solution
0
(0)
  • Rate this reply
View profile
Nov 11, 2015 5:12:54 PM
0
(0)
Contributor

hi - so once the transfer occurs how do we add the transfered number to our family plan?

hi - so once the transfer occurs how do we add the transfered number to our family plan?

Re: How to transfer a line from one account to another

7 of 7 (7,066 Views)
Share this post
Share this post