Mentor
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31 Messages
How long does it take for a rate plan change?
So I changed my rate plan from FamilyTalk 1400, to FamilyTalk 700. The weird thing is when I check my account online it displays the correct plan. And when I dial *min# it displays my old plan. Is this normal?
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applerain
Mentor
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50 Messages
13 years ago
Yes. It is normal for the Star Services or the *646# to show you the minutes on your old plan. You will see this normalize by your next bill cycle. You have your new plan in effect though so be sure to watch your minutes since you have cut your minute allowance in half.
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audiralley
Mentor
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31 Messages
13 years ago
MINs Remaining
As Of: 03/28
Anytime: 1,400
N&W: Unlimited
M2M: Unlimited
RO: 3,100
Rate Plan Overage: 50
See att.com/starservices for applicable limitations.
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Itellthetruth
Voyager
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1 Message
13 years ago
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audiralley
Mentor
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31 Messages
13 years ago
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