Contributor
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1 Message
How do I give kudos to a customer service rep?
Firstly, I want to say that I'm new here. I'm trying to reach a website or find a number to give this employee the recognition deserved for going above and beyond but I'm having trouble finding it. Can anyone help?
Note: I made sure I asked for all the information needed from the employee so that's covered. Just need to know where to go with it.
Note: I made sure I asked for all the information needed from the employee so that's covered. Just need to know where to go with it.
MicCheck
ACE - Expert
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14.1K Messages
10 years ago
Send a private message to AT&T customer care using the link below. Make sure to your name and account number as well as the rep's info (so they know it's not fake). They will make sure to get the kudos to the rep and his/her supervisor!
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
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bboulanger
Former Employee
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25 Messages
10 years ago
You could also find out the call centre they work at and ask for a manager, as we'll in the future you can escalate the call to a manager to give the kudos within the centre
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joverstreet
Contributor
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2 Messages
10 years ago
Is there a way to find out which call center the rep is at? (I wish I'd thought to ask him...) Thanks!
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