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Posted Feb 8, 2013
10:51:43 AM
EXCHANGE POLICY

I purchased my Galaxy SIII over 14 days ago, am I still able to EXCHANGE it for the I-Phone 5 if it has been under 30 days? Please help!

I purchased my Galaxy SIII over 14 days ago, am I still able to EXCHANGE it for the I-Phone 5 if it has been under 30 days? Please help!

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Feb 8, 2013 11:43:12 AM
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Former Community Manager

AT&T has a 14 day return & exchange policy so if you are past 14 days, you will not be able to exchange the device.

 

Here is more information about the Return Policy: http://www.att.com/shop/en/wireless/returnpolicy.html

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EXCHANGE POLICY

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Feb 8, 2013 11:43:12 AM
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Former Community Manager

AT&T has a 14 day return & exchange policy so if you are past 14 days, you will not be able to exchange the device.

 

Here is more information about the Return Policy: http://www.att.com/shop/en/wireless/returnpolicy.html

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

AT&T has a 14 day return & exchange policy so if you are past 14 days, you will not be able to exchange the device.

 

Here is more information about the Return Policy: http://www.att.com/shop/en/wireless/returnpolicy.html

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Feb 8, 2013 11:45:49 AM
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Thank u!

Thank u!

Re: EXCHANGE POLICY

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Feb 8, 2013 12:17:33 PM
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Former Community Manager

You're welcome. Smiley Happy

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

You're welcome. Smiley Happy

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: EXCHANGE POLICY

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