Need help understanding your bill?
alex0706's profile

Contributor

 • 

1 Message

Monday, August 13th, 2012 3:21 AM

Cancelled service activation

I have cancelled my service last month because I thought I would not go back to U.S. but, I have changed my mind and I will go back to U.S. this week.


However, the phone service is cancelled, and I want to know if I can activate the phone with same phone number and same account with same contract.

Accepted Solution

Official Solution

Guru

 • 

294 Messages

12 years ago

You can reactivate your service within 59 days and everything goes back to the way it was. A credit check is run, and based on your history, a deposit may be required. If you had a good paying history, I doubt you'll be asked for a deposit. 

Accepted Solution

Official Solution

Former Community Manager

 • 

5.2K Messages

12 years ago

Yes, as ukmnz noted, you can resume your account if it's within 59 days of cancellation. Typically, the number will still be available but if not, the care representative will help establish a new one. 

 

If it's 60+ days after cancellation, we'd start a new account for you. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.