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Posted Jul 24, 2012
10:33:46 PM
Can I suspend my at&t account which is one line of the family plan?

I have an Iphone and I will be out of the country for 50 days. I share my account with my mom(she also has Iphone). Can I suspend my phone for 50 days and how much does it cost me?

Thank you...

I have an Iphone and I will be out of the country for 50 days. I share my account with my mom(she also has Iphone). Can I suspend my phone for 50 days and how much does it cost me?

Thank you...

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Jul 25, 2012 7:20:02 AM
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Former Community Manager

Yes, you can suspend your service. You can either contact customer support on the phone or process the suspension online. 

 

Here is a link with some additional information and the instructions for suspending your phone line: http://www.att.com/esupport/article.jsp?sid=KB102788#fbid=9yVmkRdfYue

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

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Can I suspend my at&t account which is one line of the family plan?

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Former Community Manager

Yes, you can suspend your service. You can either contact customer support on the phone or process the suspension online. 

 

Here is a link with some additional information and the instructions for suspending your phone line: http://www.att.com/esupport/article.jsp?sid=KB102788#fbid=9yVmkRdfYue

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Yes, you can suspend your service. You can either contact customer support on the phone or process the suspension online. 

 

Here is a link with some additional information and the instructions for suspending your phone line: http://www.att.com/esupport/article.jsp?sid=KB102788#fbid=9yVmkRdfYue

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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