upgrading phone + data plan problems

Contributor

upgrading phone + data plan problems

Hi,
I have an iPhone 4 that is eligible for upgrade. I want to apply its upgrade to another line, but when I go to order the phone I want, it requires that I upgrade the line with the iPhone 4 to an LTE data plan. What should I do here?
Message 1 of 3 (558 Views)
Professor

Re: upgrading phone + data plan problems

As far as I know, you have to upgrade the data plan to be compatible with the device that you are getting.  Once you get the new device, take your current phone and the new phone to an AT&T corporate store and tell them that you did a cross-upgrade online.  You want to get the proper SIM cards for each phone and have the proper data plans on each line where the phones will actually be used.  The store should be able to take care of this for you.

 

This type of upgrade situation is usually easier to take care of in a corporate store than online for reasons like this.

Message 2 of 3 (533 Views)
Highlighted
Employee

Re: upgrading phone + data plan problems

[ Edited ]

The LTE plans are largely the same as their non-LTE counterparts.

$30 3gb, vs $30 3gb LTE

MSV $40 iphone vs MSV $40 iphone with LTE.

 

The LTE is just indicative that network will try to use LTE to connect if available, with the respective faster speeds.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3 (478 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.