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Posted Dec 25, 2012
9:04:05 AM
mobile transfer

Im having trouble with the mobile transfer. It acts like it wants to start the transfer but then says a connection error occured. Help

Im having trouble with the mobile transfer. It acts like it wants to start the transfer but then says a connection error occured. Help

mobile transfer

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Dec 25, 2012 9:05:02 AM
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shon4145 wrote:

Im having trouble with the mobile transfer. It acts like it wants to start the transfer but then says a connection error occured. Help


need a better description of the problem do you mean a transfer of billng responsibility or what?


shon4145 wrote:

Im having trouble with the mobile transfer. It acts like it wants to start the transfer but then says a connection error occured. Help


need a better description of the problem do you mean a transfer of billng responsibility or what?

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Dec 25, 2012 9:11:55 AM
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I upgraded my daughters phone and downloaded the att mobile transfer app. I followed the instructions for the setup and when I select the items I want to transfer it keeps giving me a connection error

I upgraded my daughters phone and downloaded the att mobile transfer app. I followed the instructions for the setup and when I select the items I want to transfer it keeps giving me a connection error

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Dec 25, 2012 11:07:01 AM
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shon4145 wrote:

I upgraded my daughters phone and downloaded the att mobile transfer app. I followed the instructions for the setup and when I select the items I want to transfer it keeps giving me a connection error


1. what phone are you transfering from

2. what phone are you transfering to

 

3. what is your data connection - wifi or cellular?


shon4145 wrote:

I upgraded my daughters phone and downloaded the att mobile transfer app. I followed the instructions for the setup and when I select the items I want to transfer it keeps giving me a connection error


1. what phone are you transfering from

2. what phone are you transfering to

 

3. what is your data connection - wifi or cellular?

Re: mobile transfer

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Dec 25, 2012 3:17:52 PM
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Hello, same issue here. Im transferring from a blackberry bold 9700 to samsung galaxy exhilarate. The samsung doesnt have service yet, i was trying to use the wifi on each phone.
Hello, same issue here. Im transferring from a blackberry bold 9700 to samsung galaxy exhilarate. The samsung doesnt have service yet, i was trying to use the wifi on each phone.

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Dec 25, 2012 4:25:18 PM
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kpetrich wrote:
Hello, same issue here. Im transferring from a blackberry bold 9700 to samsung galaxy exhilarate. The samsung doesnt have service yet, i was trying to use the wifi on each phone.

not having service maybe the issue according ot the FAQS

 

http://www.att.com/shop/apps/mobiletransfer.html#fbid=BYHeyCTh4P9


kpetrich wrote:
Hello, same issue here. Im transferring from a blackberry bold 9700 to samsung galaxy exhilarate. The samsung doesnt have service yet, i was trying to use the wifi on each phone.

not having service maybe the issue according ot the FAQS

 

http://www.att.com/shop/apps/mobiletransfer.html#fbid=BYHeyCTh4P9

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Dec 26, 2012 7:36:29 AM
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I have service now. 'transferred' them on the old phone, it said it was successful. But nothing is showing on contacts for the new one.
I have service now. 'transferred' them on the old phone, it said it was successful. But nothing is showing on contacts for the new one.

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Dec 26, 2012 8:56:36 AM
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kpetrich wrote:
I have service now. 'transferred' them on the old phone, it said it was successful. But nothing is showing on contacts for the new one.

did you do what ever is required to complete the transfer as mentioned in the FAQS? There is a pretty good video on the link on how it works


kpetrich wrote:
I have service now. 'transferred' them on the old phone, it said it was successful. But nothing is showing on contacts for the new one.

did you do what ever is required to complete the transfer as mentioned in the FAQS? There is a pretty good video on the link on how it works

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Apr 9, 2014 11:10:00 AM
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Important Announcement: We are currently upgrading
the AT&T Mobile Transfer app.

If you’re new to AT&T Mobile Transfer, come back
soon to experience the new and improved app!

 

http://www.att.com/shop/apps/mobiletransfer.html#fbid=FrdvrGIB0am

Important Announcement: We are currently upgrading
the AT&T Mobile Transfer app.

If you’re new to AT&T Mobile Transfer, come back
soon to experience the new and improved app!

 

http://www.att.com/shop/apps/mobiletransfer.html#fbid=FrdvrGIB0am

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