microcell repair?

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microcell repair?

I have an AT&T microcell by Cisco which I bought used, and it is not working.  I have tried everything I can, and AT&T says the unit appears to b malfunctioning.  I would like to try to have it repaired, but no one can tell me if this is even possible.  I have tried contacting AT&T and Cisco, but no one knows.  Any advice?

Message 1 of 8 (1,484 Views)
ACE - Master

Re: microcell repair?

The MicroCell can not be repaired . What problems are you experiencing?

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8 (1,454 Views)
ACE - Professor

Re: microcell repair?

Knowing what I now know about Mcells, I wouldn't buy one used even if I could save a lot of money as there is no warranty and they can not be sent in for repair.  AT&T has Mcells sent back to them under warranty reconditioned and then sent out as warranty replacements.

 

Not trying to pile on after the fact but I think it's important that other people contemplating getting a Mcell understand the value of a warranty for this particular product.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 8 (1,447 Views)
ACE - Master

Re: microcell repair?

Excellent point. Some have been successful with MicroCell's purchased second hand but caveat emptor should seriously be considered.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8 (1,444 Views)
ACE - Professor

Re: microcell repair?

De duobus malis, minus est semper eligendum!

 

Of two evils, the lesser must always be chosen!

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8 (1,429 Views)
ACE - Master

Re: microcell repair?

So you're gonna make me go back and review my Latin now huh? Smiley Wink

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 8 (1,426 Views)
ACE - Professor

Re: microcell repair?

Quidquid latine dictum sit, altum videtur....

 

 

Anything in Latin sounds profound....

 

 

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 8 (1,410 Views)
ACE - Master

Re: microcell repair?

[ Edited ]

Avedis53 wrote:

Quidquid latine dictum sit, altum videtur....

 

 

Anything in Latin sounds profound....

 

 


Smiley Very Happy I gotta remember that one!

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 8 (1,406 Views)
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