medical hardship plan

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medical hardship plan

I have been in and out tge hospital since April. Does anyone know how I can get a medical hardship? I called the collections deppartment , which they were gracious enough to help me a few times but today Mr. Horn told me there comes a time where they can't help me anymore. Im a single mother and my friends has been helping me by watching the kids while I have hospital stays. Is there no relief. I can't contact 911 or even my kids if I lose the only phone I have. I was finally aoproved for short term disability which they stated they will need timw to process my retroactive pay for all the time loss since April. Can someone on AT&T help me please
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Expert

Re: medical hardship plan

[ Edited ]

neenee86 wrote:
I have been in and out tge hospital since April. Does anyone know how I can get a medical hardship? I called the collections deppartment , which they were gracious enough to help me a few times but today Mr. Horn told me there comes a time where they can't help me anymore. Im a single mother and my friends has been helping me by watching the kids while I have hospital stays. Is there no relief. I can't contact 911 or even my kids if I lose the only phone I have. I was finally aoproved for short term disability which they stated they will need timw to process my retroactive pay for all the time loss since April. Can someone on AT&T help me please

I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.

 

 

 Another thing - even on a phone that has no service you can still dial 911 and have it go through

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Community Support

Re: medical hardship plan

Hi neenee86,

 

We received your private message and one of our managers will be reaching out to you shortly.

 

Thanks,

 

Nicole K.

AT&T Customer Care

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