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Posted Feb 3, 2013
12:07:32 PM
iphone unlocked but AT&T is still listed as Carrier

I plan to use my phone overseas. I completed the form and AT&T unlocked my phone. However, when I insert another sim I can't send mms texts. AT&T is still listed as carrier although they are not. How to I fix this?

I plan to use my phone overseas. I completed the form and AT&T unlocked my phone. However, when I insert another sim I can't send mms texts. AT&T is still listed as carrier although they are not. How to I fix this?

iphone unlocked but AT&T is still listed as Carrier

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Feb 3, 2013 7:00:28 PM
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Master

howyaluvdat wrote:

I plan to use my phone overseas. I completed the form and AT&T unlocked my phone. However, when I insert another sim I can't send mms texts. AT&T is still listed as carrier although they are not. How to I fix this?


Did you get an email from ATT saying that your iPhone has been unlocked? if so, did you then perform a restore in iTunes to get the message that your iPhone has been unlocked?

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

howyaluvdat wrote:

I plan to use my phone overseas. I completed the form and AT&T unlocked my phone. However, when I insert another sim I can't send mms texts. AT&T is still listed as carrier although they are not. How to I fix this?


Did you get an email from ATT saying that your iPhone has been unlocked? if so, did you then perform a restore in iTunes to get the message that your iPhone has been unlocked?

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: iphone unlocked but AT&T is still listed as Carrier

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Feb 7, 2013 10:49:30 PM
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What is the this "other SIM" you inserted? It's entirely possible the other SIM is roaming into AT&T's network hence it still says AT&T.


-= ranron =-
Silver iPhone 5s - AT&T / 450 Rollover Minutes + 200 Bonus Minutes / Unlimited Int'l Data / 50 Roaming Messages / WorldTraveler / WorldConnect
Gray iPhone 5s - China Mobile / 1200 Minutes / 3GB data

[Note: I am not affiliated with AT&T]

What is the this "other SIM" you inserted? It's entirely possible the other SIM is roaming into AT&T's network hence it still says AT&T.

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Mar 6, 2013 1:53:53 PM
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I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.

I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.

Re: iphone unlocked but AT&T is still listed as Carrier

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Mar 6, 2013 2:53:29 PM
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howyaluvdat wrote:

I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.


Are you able to make phone calls with the new sim?. If so, then your phone is unlocked and your inability to send mms is because cellular data with your new sim is not working.


howyaluvdat wrote:

I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.


Are you able to make phone calls with the new sim?. If so, then your phone is unlocked and your inability to send mms is because cellular data with your new sim is not working.

Re: iphone unlocked but AT&T is still listed as Carrier

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Mar 11, 2013 2:59:23 PM
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I can make calls, but there is a tabbin my settings labeled "Cellular Network." I don't have it. I was told that because my phone was locked under AT&T, the tab was inactivated. Once the carrier info is deleted I will have acces to the tab. So now that The phone is unlocked, how can I delete carrier settings?
I can make calls, but there is a tabbin my settings labeled "Cellular Network." I don't have it. I was told that because my phone was locked under AT&T, the tab was inactivated. Once the carrier info is deleted I will have acces to the tab. So now that The phone is unlocked, how can I delete carrier settings?

Re: iphone unlocked but AT&T is still listed as Carrier

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Mar 11, 2013 3:31:16 PM
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howyaluvdat wrote:

I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.


Who's sim is it? T-mobile?


howyaluvdat wrote:

I received the message that the phone was unlocked. I inserted the new sim, but I can't send mms and AT&T still shows as my carrier under settings.


Who's sim is it? T-mobile?

Re: iphone unlocked but AT&T is still listed as Carrier

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Mar 22, 2013 7:46:02 PM
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Straight Talk

Straight Talk

Re: iphone unlocked but AT&T is still listed as Carrier

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Mar 23, 2013 5:52:28 AM
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Former Employee

howyaluvdat wrote:

Straight Talk


That is because Straight Talk is not a carrier, they use other carrier's networks, including AT&T'S. In fact, you did not need to unlock your phone to use Straight Talk. 


howyaluvdat wrote:

Straight Talk


That is because Straight Talk is not a carrier, they use other carrier's networks, including AT&T'S. In fact, you did not need to unlock your phone to use Straight Talk. 

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 23, 2014 11:18:54 AM
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Edited by Phil-101 on Apr 23, 2014 at 11:42:00 AM

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]

Re: iphone unlocked but AT&T is still listed as Carrier

[ Edited ]
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Apr 23, 2014 1:44:38 PM
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Edited by wingrider01 on Apr 23, 2014 at 1:46:13 PM

suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service


suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service

Re: iphone unlocked but AT&T is still listed as Carrier

[ Edited ]
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Apr 23, 2014 3:36:31 PM
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Former Employee

wingrider01 wrote:

suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service


If he paid someone, he probably got scammed and the phone has not actually been unlocked. 


wingrider01 wrote:

suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service


If he paid someone, he probably got scammed and the phone has not actually been unlocked. 

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 23, 2014 3:48:04 PM
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sandblaster wrote:

wingrider01 wrote:

suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service


If he paid someone, he probably got scammed and the phone has not actually been unlocked. 


same thing crossed my mind


sandblaster wrote:

wingrider01 wrote:

suhail.vp wrote:

I paid at&t for my iphone's carrier unlock..i got reply mail from at&t as confirmed.but still says sim not vallid and listed carrier as at&t..is this is a play of at&t..any one have a solution for this and my IMEI***** .REQUIRED HELP FROM AT&T COSTUMER CARE.

 

[edited for privacy]


you need to backup the device and restore as a new device, att does not unlock the phone, it sends a request to Apple to flag your phone as unlocked, this details it at Apple Support. ATT is out of the picture

 

http://support.apple.com/kb/HT5014

 

Also curious about the commet "I paid at&t for my iphone's carrier unlock" ATT does not charge anything for a unlock as long as you meet the requirements of the service


If he paid someone, he probably got scammed and the phone has not actually been unlocked. 


same thing crossed my mind

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 23, 2014 8:45:46 PM
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Ooops,can i check it is in process or not with ma IMEI? Any at&t websites? Or anyone says how much day for carrier unlock?
Ooops,can i check it is in process or not with ma IMEI? Any at&t websites? Or anyone says how much day for carrier unlock?

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 24, 2014 6:28:55 AM
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Master

suhail.vp wrote:
Ooops,can i check it is in process or not with ma IMEI? Any at&t websites? Or anyone says how much day for carrier unlock?

There is no ATT web site to validate your unlock while it is in process that I am aware of.  ATT DOES NOT charge for unlocking.  If you are paying someone, they are a third party and they may NOT be reputable??????

 

If you are not or have not been an ATT customer with that iPhone on your account, they are not going to unlock your iPhone for you and you are at the mercy of the secondary market that again may or may not work!

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

suhail.vp wrote:
Ooops,can i check it is in process or not with ma IMEI? Any at&t websites? Or anyone says how much day for carrier unlock?

There is no ATT web site to validate your unlock while it is in process that I am aware of.  ATT DOES NOT charge for unlocking.  If you are paying someone, they are a third party and they may NOT be reputable??????

 

If you are not or have not been an ATT customer with that iPhone on your account, they are not going to unlock your iPhone for you and you are at the mercy of the secondary market that again may or may not work!

 

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 24, 2014 5:35:11 PM
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Tutor
Wireless number?
Wireless number?

Re: iphone unlocked but AT&T is still listed as Carrier

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Apr 24, 2014 6:46:33 PM
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ACE - Master
Do not post personal or phone information on this forum.
Personal and phone and account info should only be shared with AT&T customer service through private messaging.
This is a user to user forum. I am a user, just like almost everyone else on the site.
Do not post personal or phone information on this forum.
Personal and phone and account info should only be shared with AT&T customer service through private messaging.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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