iPhone 4S blacklisted?

iPhone 4S blacklisted?

Okay I have tried everything. I recently bought an iPhone 4S off Craigslist for $300 and was going to use it on net10. I bought the necessary SIM card and $50 activation card and activated it on the network. About a week later I started getting messages when I called out that the phone has been restricted from network use and to contact the provider. I contacted net10 and they did everything they could and nothing worked. They told me I would probably have to contact the original carrier and see I it has been blacklisted after I purchase it. My wife and I just had a baby and cannot afford to have a $300 paper weight.
Message 1 of 18
Scholar

Re: iPhone 4S blacklisted?

Unfortunately that is a risk you take when you purchase a phone off CL or eBay.

Did you update the software and possibly undo a jailbreak?
Message 2 of 18

Re: iPhone 4S blacklisted?

I updated the software but it isn't jailbroke. I'm not even 100% sure about it being on the blacklist. I did get a factory unlock from AT&T and it said it was successful. But it still wouldn't work.
Message 3 of 18
Scholar

Re: iPhone 4S blacklisted?

My understanding is that AT&T doesn't blacklist phones.

Sounds like an issue with Net10 not wanting to play well with iPhones. Have you done a google search to see if any solutions pop up?
Message 4 of 18
Expert

Re: iPhone 4S blacklisted?


gphipps wrote:
My understanding is that AT&T doesn't blacklist phones.

Sounds like an issue with Net10 not wanting to play well with iPhones. Have you done a google search to see if any solutions pop up?

ATT does indeed blacklist phones if the original owner calls in an reports the phone as stolen.

Not familiarwith Net 10 but all ATT iphones are locked to ATT and will require the phone to be unlocked. The unlock process can only be done by the person that had the phone when it was on att service or it was purchased from a autorhorized retailer at full retail price - craigs list is not a authorized dealer and 300 is not the full retail price.

Message 5 of 18

Re: iPhone 4S blacklisted?

How do I even know if the guy I bought it from reported it lost or stolen? I'm not 100% sure it's on the blacklist or not. But if it is, is there anything that can be done? I tried contacting the guy from Craigslist and he hasn't replied and his phone is disconnected. I have unlocked it through AT&T and they said it was successfully unlocked but still wont work. also, I looked up the phone info with the IMEI and serial number and its under warranty until November. Is there anything I can do to get this phone working again?
Message 6 of 18
Scholar

Re: iPhone 4S blacklisted?

If his number is disconnected and he's not responding to email I think you got taken. Sounds like the phone was stolen and the original owner has reported it stolen.

Not sure how you got it unlocked though AT&T if you're not the original owner.
Message 7 of 18

Re: iPhone 4S blacklisted?

I think a few people have gotten me. I'm new to the iPhone an did not know you had to be the original owner to unlock it. I just thought the phone had to be originally bought before January. This one was bought in November. I went through, what I thought was a credible website, to unlock the iPhone for some money and they said that they go straight to AT&T to have it unlocked and that I would get an email confirming it from AT&T. Now that I look back the people from the website said they forgot to request the confirmation email to be sent to my email and forwarded it from theirs. So it probably wasn't even unlocked. So that brings up the question if its just not unlocked and that's why it isn't working or if its in fact blacklisted. Is there a policy to where if this happens can anything be done?
Message 8 of 18
Master

Re: iPhone 4S blacklisted?

If they did request an actual unlock, have ou performed a restore via tunes? It is during that process that the unlock gets applied.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 9 of 18

Re: iPhone 4S blacklisted?

I did go into iTunes and I got the congratulations message. That means it has been unlocked for sure right? Even though I'm not the original owner nor paid full price for it? Is there a website or someone who can tell me if my iphone is blacklisted for sure or not? I've looked around but they all want to charge $10-$15 just to check.
Message 10 of 18
Teacher

Re: iPhone 4S blacklisted?

Yes, the message means it has been unlocked, for sure. You don't get that message until iTunes succesfully downloads and installs another carrier's firmware onto the iPhone, which wouldn't happen if it was locked.

 

It really sounds like the phone was blacklisted. The only way the blacklist could be removed legitimately would have to be done by the original owner.

 

I beg people all the time, don't buy phones from Craigslist, ever. It's always almost certainly a scam. Scammers sell the phone for more than the deductible, file a stolen claim which blacklists the phone, pay the deductible, and end up with the same phone plus a hundred or two dollars. The deductible for an iPhone 4s is $199, so whoever sold it just made $101.

Message 11 of 18
Expert

Re: iPhone 4S blacklisted?


Garrett_seven wrote:
I think a few people have gotten me. I'm new to the iPhone an did not know you had to be the original owner to unlock it. I just thought the phone had to be originally bought before January. This one was bought in November. I went through, what I thought was a credible website, to unlock the iPhone for some money and they said that they go straight to AT&T to have it unlocked and that I would get an email confirming it from AT&T. Now that I look back the people from the website said they forgot to request the confirmation email to be sent to my email and forwarded it from theirs. So it probably wasn't even unlocked. So that brings up the question if its just not unlocked and that's why it isn't working or if its in fact blacklisted. Is there a policy to where if this happens can anything be done?

you are right a few people / organizations have gotten you, the website that claimed they went to att to get the unlock, it does not work that way as you have already been informed. They did not forget anything, they can;t do that to unlock a iphone.

did you try and activte the phone on ATT's network? Suspect that if the phone has been reported stolen or lost on att's network then it is blacklisted, you might want to follow up with att and actually ask them about the status of the device. If it is listed as stolen then you need to contact the proper authorities to handle the issue.

Message 12 of 18
Highlighted
Scholar

Re: iPhone 4S blacklisted?

Maybe it was jail broken when you got it but cos u updated it u lost that privilege.

Contact AT&T on there till free number
Ask them to check the imei of the phone for u
I'm sure they will tell you if the phone is blacklisted
That way or not!

If it is ur options are resell it keep as a iPod
Or try and rejailbreak it again Smiley Wink

Goodluck Smiley Wink
Message 13 of 18
Contributor

Re: iPhone 4S blacklisted?

My husband and I have a joint account but have been seperated since November 2013. I started a transfer of service for my iPhone 4S and then my husband reported my iphone as stolen. So it was cut off and blacklisted. I have the proof the phone was purchased by my company under my name from Fry's and shows I activated it under AT&T the same day it was purchased. Again... MY NAME. MY COMPANY CARD with MY NAME. RECEIPT with matching IMEI number in MY NAME. Despite the fact the IMEI number on the receipt and the iPhone matches and despite that the receipt shows I personally activated it on AT&T, they absolutely refuse to unblacklist the phone. Effectively allowing my husband to steal property that does not belong to him while telling me they can't do anything about it.

 

This is supposed to be a feature that protects people from REAL theives... but it is actually allowing someone to steal from me and AT&T just shrugs and says "oh, well"?!?!?!

 

I have been an AT&T customer for almost 10 years. After this, I will never use AT&T again unless they do the right thing.    

Message 14 of 18

Re: iPhone 4S blacklisted?

Sounds to me as though your husband has committed some sort of crime by reporting it as stolen when it wasn't.  Perhaps you should talk to your lawyer.  I don't see that AT&T has done anything wrong by refusing to get in the middle of a domestic dispute.

Message 15 of 18
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