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Posted Oct 1, 2013
4:48:29 AM
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had money in account to refill, instead somehow got charged.
I have the $60 monthly smartphone plan and I had the $60 in my account to refill my account. Instead I wake up this morning to being charged $2.99 for an sms message I never got!! My account should have refilled automatically when the last month expired. I feel I have been screwed and stolen from.How can i get that refunded so I can use my phone? Is it impossible or can it be done?
I have the $60 monthly smartphone plan and I had the $60 in my account to refill my account. Instead I wake up this morning to being charged $2.99 for an sms message I never got!! My account should have refilled automatically when the last month expired. I feel I have been screwed and stolen from.How can i get that refunded so I can use my phone? Is it impossible or can it be done?

had money in account to refill, instead somehow got charged.

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Oct 1, 2013 6:04:24 PM
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ACE - Master
Depending on what the exact charge was for, if you call customer service, they might -- key word "might" --be able to give you a refund/credit. Just dial 611 from your phone and keep repeating "customer service" at every automated voice prompt.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Depending on what the exact charge was for, if you call customer service, they might -- key word "might" --be able to give you a refund/credit. Just dial 611 from your phone and keep repeating "customer service" at every automated voice prompt.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: had money in account to refill, instead somehow got charged.

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